Senior Sales Associate H/F
vor 3 Wochen
Nous accompagnons notre client, maison de luxe active dans la joaillerie et accessoire haut de gamme, afin de compléter leur équipe dans leur prestigieuse boutique Genevoise un:
Senior Sales Associate
DESCRIPTION DE LA MISSION:
Responsabilités :
- - Assister le Manager du Magasin de la Ville de Genève dans ses activités quotidiennes et coordonner l'équipe de conseillers clientèle.
- - Mettre en œuvre des actions spécifiques pour offrir une expérience client unique et garantir la qualité du service.
- - Gérer les ventes de Haute Joaillerie, Montres et Accessoires, en atteignant ou dépassant les objectifs quantitatifs et qualitatifs.
- - Superviser la résolution des préoccupations des clients.
- - Participer activement aux événements communautaires et maintenir une présence visible pour développer la base de clients existante et nouvelle.
- - Assurer l'interface avec le marketing local pour mettre en œuvre les stratégies de CRM et améliorer la base de clients.
PROFIL ATTENDU:
Profil:
- - Au moins 7 ans d'expérience dans une boutique de luxe haut de gamme.
- - Expertise en opérations de magasin de détail et techniques de vente.
- - Passion pour la joaillerie, les montres et les accessoires.
- - Connaissance des processus de marketing, médias et merchandising.
- - Maîtrise de la suite Microsoft Office, SAP et CRM.
- - Excellente communication en français et en anglais.
- - Capacité à développer un réseau de clients et à augmenter le portefeuille de clients.
- - Flexibilité, positivité et innovation.
- - Capacité à travailler de manière organisée, rigoureuse et structurée.
- - Création d'un environnement de travail positif et harmonieux.
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