Field Customer Support Specialist

vor 3 Wochen

Baden, Schweiz Waters Corporation Vollzeit

Responsibilities

So, what do our Field Customer Support Specialists do? Below are some of the key responsibilities:

Install, qualify, validate, calibrate, maintain, and repair Waters systems. Analyse and review system and scientific data to determine the source of problems and recommend repair, replacement, or other corrective actions. Coordinate problem resolution with our matrix teams to help expedite repairs and deliver customer satisfaction. Manage customer expectations by communicating work performed and providing follow-up plans if required. Build strong rapport and trusted advisor partnerships with our customer base to provide them with suitable advice and support on Waters products and services – always looking for potential opportunities as to how Waters can further advance their laboratory operations.

To help achieve the above, you will get the best possible training, be supported by a fantastic team, and embark on a continuous learning and development pathway.

Qualifications

Who are we looking for?

We ask that you are interested in science, problem-solving, service, and people You could have a laboratory, analytical, chemistry, or engineering background. It’s important that you are flexible and enjoy variety in your role as well as being able to build trusted relationships with our customers. A clean driving license and a valid passport will be required

Waters recognizes that there is an under-representation of people from diverse backgrounds within STEM careers and we recognize some groups face marginalization through the job application process. As an inclusive employer, we welcome applications from everyone; you don’t need to meet all the requirements of the role – if you feel you can add value to our business, we want to hear from you.

Rewards

In return, we offer a highly competitive, market-leading benefits package for our employees:

Flexibility - We offer a lot of flexibility within your day both with your time and tasks. Great Opportunities for growth, development, and progression Competitive salary and incentive Company Car Wellbeing Programs and Services, Employee and Family Assistance Program (EAP) Strong pension contribution Employee Insurance (Life Insurance, Accident Insurance, Disability Protection, Global Business Travel Accident Insurance) Paid Annual Leave (5 weeks) plus statutory days Education/Tuition Reimbursement where applicable Social events on the calendar Great working environment surrounded by great people

  • Tender Manager High Voltage Products 80-100%

    Vor 5 Tagen

    Baden, Schweiz Hitachi Energy Vollzeit

    Hitachi Energy, High Voltage Products, is renowned worldwide as a specialist for power transmission and distribution. The Service unit is responsible for the worldwide after sales support of generator circuit-breaker (GCB) systems and gas insulated switchgears (GIS), including training, installation and commissioning, scheduled maintenance, added value...

  • Customer Sales Support 80-100%

    vor 4 Wochen

    Baden, Schweiz Hitachi Energy Vollzeit

    Wir suchen ab sofort eine motivierte und engagierte Persönlichkeit als Customer Sales Support für unser Operations Team mit einem Beschäftigungsgrad von 80-100%. In dieser Funktion sind Sie für die Erstellung von Ersatzteilangeboten für Stromverteilungsanlagen im Bereich der Automatisierung in Zusammenarbeit mit unseren lokalen Vertriebseinheiten...

  • Distribution Sales Manager 80-100%

    Vor 4 Tagen

    Baden, Schweiz Hitachi Energy Vollzeit

    **At Hitachi Energy our purpose is advancing a sustainable energy future for all. We bring power to our homes, schools, hospitals and factories. Join us and work with fantastic people, while learning and developing yourself on projects that have a real impact to our communities and society. Bring your passion, bring your energy, and be part of a global team...

  • Pre & Post sales support

    vor 12 Stunden

    Baden, Aargau, Schweiz Hitachi Energy AG Vollzeit

    Seize this European remote opportunity as a Technical Pre- Sales Consultant Specialist with Hitachi Energy. 25% of your time will be in the UK visiting our Stone office in Staffordshire. You’ll have a background in engineering and ideally educated to degree level in engineering and familiar with Packet-Switched technologies and TDM.  You will have depth...

  • Pre & Post sales support

    vor 15 Stunden

    Baden AG, Aargau, Schweiz Hitachi Energy AG Vollzeit

    Seize this European remote opportunity as a Technical Pre- Sales Consultant Specialist with Hitachi Energy. 25% of your time will be in the UK visiting our Stone office in Staffordshire. You'll have a background in engineering and ideally educated to degree level in engineering and familiar with Packet-Switched technologies and TDM. You will have depth of...

  • Executive Assistant Management Team and Community Specialist

    vor 2 Wochen

    Baden, Schweiz Axpo Gruppe Vollzeit

    Administration / Customer Support·Baden· Hybrid Remote Executive Assistant Management Team and Community Specialist (f/m/d)Apply for this job Workload: 80% - 100% As an Executive Assistant Management Team and Community Specialist, you handle a variety of tasks and strive to promote community within the company. This role requires not only excellent...

  • Sales Specialist

    vor 2 Wochen

    Baden, Schweiz ABB Vollzeit

    Sales Specialist (80 – 100%)Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are...

  • Service and Contract Administrator

    vor 4 Wochen

    Baden, Schweiz Waters Corporation Vollzeit

    Overview: We are seeking a Service and Contract Administrator to support the very successful growth of our businesses across Switzerland, Germany, and the EU South. The Service and Contract Administrator will ensure the highest customer satisfaction by the timely response to customer requests and follow-up, support field engineers, and work very closely with...

  • Customer Sales Support 80-100%

    vor 4 Wochen

    Baden, Schweiz HITACHI ENERGY LTD Vollzeit

    Description : Wir suchen ab sofort eine motivierte und engagierte Persönlichkeit als Customer Sales Support für unser Operations Team mit einem Beschäftigungsgrad von 80-100%. In dieser Funktion sind Sie für die Erstellung von Ersatzteilangeboten für Stromverteilungsanlagen im Bereich der Automatisierung in Zusammenarbeit mit unseren lokalen...

  • Sales Specialist

    vor 4 Wochen

    Baden AG, Aargau, Schweiz ABB Schweiz AG Vollzeit

    Sales Specialist (80 – 100%)Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are...

  • Executive Assistant Management Team and Community Specialist

    vor 2 Wochen

    Baden AG, Aargau, Schweiz Axpo Gruppe Vollzeit

    Administration / Customer Support·Baden· Hybrid Remote Executive Assistant Management Team and Community Specialist (f/m/d)Apply for this jobWorkload: 80% - 100%As an Executive Assistant Management Team and Community Specialist, you handle a variety of tasks and strive to promote community within the company. This role requires not only excellent...

  • Pos. 111 Field Service Blader, Gas Turbines

    vor 3 Wochen

    Baden, Schweiz Ansaldo Energia Group Vollzeit

    Your main responsibility is to secure a professional and reliable mechanical field service support to our Service Business based on broad knowledge & passion for our GT26 gas turbines Your tasks Execute field service blading work tasks during major Gas Turbine inspections assignments worldwide • Supervise local service personnel related to gas turbine...

  • Pos. 111 Field Service Blader, Gas Turbines

    vor 2 Wochen

    Baden, Schweiz Ansaldo Energia Group Vollzeit

    Your main responsibility is to secure a professional and reliable mechanical field service support to our Service Business based on broad knowledge & passion for our GT26 gas turbines Your tasks Execute field service blading work tasks during major Gas Turbine inspections assignments worldwide • Supervise local service personnel related to gas turbine...

  • Pos. 123 Assistant

    vor 3 Wochen

    Baden, Schweiz Ansaldo Energia Group Vollzeit

    Be our important lynchpin of the organization and particularly of our employees Your tasks Support an international team in daily business tasks (travel bookings, visa support, organize office infrastructure for team members) • Support our Field Service organization (organize medical checks, trainings, documents for site access, safety equipment, etc.)...

  • Pos. 123 Assistant

    vor 2 Wochen

    Baden, Schweiz Ansaldo Energia Group Vollzeit

    Be our important lynchpin of the organization and particularly of our employees Your tasks Support an international team in daily business tasks (travel bookings, visa support, organize office infrastructure for team members) • Support our Field Service organization (organize medical checks, trainings, documents for site access, safety equipment,...

  • HR Projects, Policies

    vor 2 Wochen

    Baden, Schweiz ABB Vollzeit

    HR Projects, Policies & Risk Specialist (60-100%)Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations....

  • Sr. Account Executive

    vor 3 Wochen

    Baden AG, Aargau, Schweiz Open Text AG Vollzeit

    OPENTEXT OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of...

  • Pos 123 Assistant

    vor 4 Wochen

    Baden, Schweiz Ansaldo Energia Vollzeit

    Company Description As one of the world’s leading players in the sector of power generation plants and components Ansaldo Energia is a full-cycle integrated operator with the capabilities to build turnkey power plants - using its own technology and its own independent design, production, construction, commissioning & service resources. ...

  • Associate Project Manager

    Vor 5 Tagen

    Baden, Schweiz ABB Vollzeit

    **Associate Project Manager (80 - 100%)**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations....

  • Talent Acquisition Specialist

    vor 2 Wochen

    Baden AG, Aargau, Schweiz RM Group AG Vollzeit

    Human ResourcesTalent Acquisition Specialist – German speakingSwitzerland / ContractGefällt Ihnen dieser Job? Dann bewerben Sie sich jetzt.Talent Acquisition Specialist vacancy for a globally operating Zurich based company.Your tasks:Managing the entire recruitment process, from candidate selection to offering negotiations Collaborating with HR business...