Customer Service Advisor
vor 2 Monaten
Albinati Aeronautics, a well-established Geneva-based business aviation company holding two AOCs - Swiss and Maltese -, active in the field of charter, management and trade of business jets is currently seeking to engage a motivated and experienced Customer Service Executive to join a growing team of highly motivated aviation professionals.
Job description
Within a small team, the successful candidate’s responsibilities will include:
Receive customers flight requests and treat them with meticulous attention jointly with the Flight Operations departmentArrange additional services upon customers’ requestsCoordinate activities and liaise with both internal and external stakeholdersMake sure that every process is timely completedCarefully monitor all flights and third-party servicesPermanently liaise with customers and company departmentsWhenever required, establish quotes and confirmation of flightsCandidate’s profile and prerequisites
Fluent in French and English, both spoken and writtenSwiss citizen or EU/EAAAble to multi-task and deliver under pressureExcellent organisational skills with strong attention to detailsStrong interpersonal skills with the ability to build a trustworthy relationship with customers; positive telephone demeanourCustomer-oriented and willing to go the extra mileMinimum 3 years of experience in the service industry with high-end clienteleFlexible with working hours, willing to work on a 24/7 shift basisPrevious experience within the business aviation domain is a mustWe offer
A challenging position in a fast-growing companyAn interesting and stimulating working environmentThe motivation of a young and dynamic teamRemuneration in accordance with experience and competencesWe look forward to receiving your electronic application together with a motivation letter and the following documents in PDF format at
Curriculum Vitae (incl. two references)Copy of diploma(s)Copy of previous employments’ work certificatesOnly applications from candidates fulfilling the above-mentioned prerequisites will be answered. Thank you for your understanding.
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