Technical Officer
vor 4 Wochen
DESCRIPTION OF DUTIES
Within the framework of the delegated authority, the incumbent is assigned all or part of the following duties which are performed according to the needs and agenda:
Lead the development of quality management (planning, control and improvement) and patient safety agenda for the EMT Initiative and other response capacities, in support of the EMT Team Lead (Network Leader), including but not limited to: Coordinate the setup and support implementation of a validation/accreditation mechanism for national rapid response capacities, such as EMTs and RRTs. Provide ongoing technical advice and support to Member States, WHO Regional and Country Offices in adopting and adapting minimum technical standards and coordination mechanisms for building quality-assured rapid response capacities according to their needs Provide ongoing support to monitoring and evaluation of critical areas of EMT work, including the development of key performance indicators. Take part in or lead capacity strengthening and quality improvement missions for national and international RRTs. Identify opportunities, collaborate, and propose strategies to advance the patient safety agenda for rapid response capacities at global, regional, and national levels, including the adaptation of existing interventions to the specific context of rapid response capacities, such as EMTs and RRTs Identify and contribute to after-action reviews and other operational research opportunities. Support activities to build the required capacities with the EMT Network and RRT Programs, WHO Regional and Country office for implementation of quality improvement activities ( running tests of change to implement lessons learned derived from after-action reviews). Provide ongoing advice and technical support to the network Leader, Regional and Country Offices on matters related to planning, control, and improvement of quality and patient safety for RRC. Work closely with the EMT Network Leader, Regional and Country Offices to support the implementation of the programmatic priorities of the EMT Strategy. Provide expert advice and support to the global EMT mentorship and classification process focusing on the operational aspects and participate in classification and reclassification visits as required. Develop and continuously review minimum technical standards and best practices, ensuring alignment between the different rapid response capacities, such as EMTs and RRTs and adaptability to the national context. 5Provide substantive and technical oversight to consultants and assigned Technical Working Groups, including new projects intending to complement available resources for rapid response capacities ( Toolkit); Provide, when required, operational support to the EMT Secretariat in the event of an activation and/or deployment, including but not limited to providing technical support to country, regional and headquarters response functions, preparedness activities and emergency response. Perform other related responsibilities as assigned, including replacing and backstopping for others as required.
REQUIRED QUALIFICATIONS
Education
Essential :
Advanced degree (masters or equivalent) in public health or management from an accredited or recognized institute.Desirable :
Specialized training in quality management methodologies or public health. Rapid response training such as Rapid Response Team and Emergency Medical Team
Experience
Essential :
At least seven years of experience working in quality management activities for healthcare at national and international levels. Previous experience in working with international organizations.
Desirable :
Skills
Demonstrated capacity to multitask and produce results under pressure within short deadlines. Strong organizational and analytical skills combined with project management abilities particularly in difficult situations and diverse contexts. Excellent communication skills and ability to write clearly and concisely. Mentoring, collaboration, and flexibility. Critical thinking.
WHO Competencies
Teamwork Respecting and promoting individual and cultural differences Communication Building and promoting partnerships across the organization and beyond Promoting innovation and organizational learning
Use of Language Skills
Essential : Expert knowledge of English.
Desirable : Intermediate knowledge of French.
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