Guest Feedback Manager

JOB PURPOSE As top leader of the Guest Relations Department, the Guest Relations Director ensures that the Guest Relation Team composed of customer service skilled professionals is providing guests with exceptional customer service while guarantying that guest related issues are promptly solved. The Guest Relations Director guarantees a smooth...

JOB PURPOSE Do you have experience Managing Bar Venues with more than 1000 people?!? If you worked in a fast pace environment with a big crows than we are looking for you! The Assistant Bar Manager leads a multicultural team and oversees the shipboard beverage operations for all bars/lounges, outlets and crew bar areas in order to achieve the best...

JOB PURPOSE In line with MSC Cruises policies and procedures and under the supervision of the Onboard Revenue Director, the SPA Manager is responsible for the operation and performance of the SPA, Gym and facilities as well as managing and motivating the Onboard SPA Team to maximise SPA revenue and achieve the highest levels of guest satisfaction. ...

JOB PURPOSEWhilst managing, supporting, coaching and motivating the Photography Team, the Photo Services Manager oversees the entire on-board photography operations, internet operations and wristband sales, proposes and implements strategies to achieve and exceed the revenue target established by HQ in order to meet company expectations. ...

JOB PURPOSE Whilst managing, supporting, coaching and motivating the Photography Team, the Photo Services Manager oversees the entire on-board photography operations, internet operations and wristband sales, proposes and implements strategies to achieve and exceed the revenue target established by HQ in order to meet company expectations. KEY...

JOB PURPOSE In line with the department policies and company sales targets, the Shore Excursion Manager is responsible to generate the highest possible revenue from the sales of shore excursions in every port of call, while delivering optimum customer service. KEY ACCOUNTABILITIES • Drives the shore excursions team in the delivery of high...

JOB PURPOSE The Shore Excursions Operations Senior Manager is responsible for supervising MSC product development process and operations. Among his/her tasks, the Shore Excursions Operations Senior Manager oversees strategic planning and bidding for the appointment of tour operators, operational delivery quality in the ports of call, ensuring that...

Entreprise :Épanouissez-vous dans votre carrière!Faire carrière dans l'hôtellerie-restauration est plus qu'un simple travail, c'est l'aventure d'une vie. Hosco a été fondé en 2011 avec une vision très claire : rassembler, inspirer et proposer des offres d'emploi à tous les professionnels de l'industrie de l'accueil, partout dans le monde.Depuis,...

JOB PURPOSE Our Executive Sous Chefs play a pivotal role in delivering unparalleled culinary experiences to our Guests aboard our cutting-edge cruise ships. Working closely with our Executive Chef, they lead our galley teams to uphold the highest standards of quality and innovation in all onboard dining venues. KEY ACCOUNTABILITIES •...

JOB PURPOSE Are you ready to take on a dynamic role that combines strategic thinking, innovation, and global collaboration? Join us as a Global Sourcing Manager and dive into an environment where every day brings new challenges and opportunities for growth! MSC Cruises is seeking an experienced strategic sourcing professional to join our Corporate...

JOB PURPOSE In line with the Yacht Club luxury concept, the Yacht Club Concierge is involved in the daily Conciergerie operational duties and ensures appropriate guest engagement, anticipating guests’ needs and exceeding their expectations. The YC Concierge leads the YC Guest Service Agents in order to achieve an impeccable hospitality experience. ...

Entreprise :Épanouissez-vous dans votre carrière!Faire carrière dans l'hôtellerie-restauration est plus qu'un simple travail, c'est l'aventure d'une vie. Hosco a été fondé en 2011 avec une vision très claire : rassembler, inspirer et proposer des offres d'emploi à tous les professionnels de l'industrie de l'accueil, partout dans le monde.Depuis,...

Job Number 24063090 Job Category Sales & Marketing Location Geneva Marriott Hotel, 1 Chemin Du Ruisseau, Geneva, Switzerland, Switzerland Schedule Full-Time Located Remotely? N Relocation? N Position Type Management JOB SUMMARY Responsible for proactively soliciting and managing large group/catering related opportunities with...

JOB PURPOSE We are looking for a specialized professional in the field of wine and beverages for the role of Sommelier on board our ships.  Your primary role is to curate and manage the wine program for the restaurants, we offer to our guest Coordinating with the Dining Operations Manager.  They possess extensive knowledge of different wines,...

JOB PURPOSE In line with MSC Cruises policies and procedures and under the supervision of the SPA Manager, the Hairdresser/Barber is responsible for delivering an exceptional guest experience by providing professional hair and barber services as well as wellness education in order to maximise SPA revenue and achieve the highest levels of guest...

JOB PURPOSE In line with MSC Cruises policies and procedures and under the supervision of the SPA Manager, the Spa Sales Associate is responsible for driving service and retail sales in order to maximise SPA revenue and achieve the highest levels of guest satisfaction. KEY ACCOUNTABILITIES -To ensure Spa retail and service sales by guest...

As a Project Manager, you will play a pivotal role in supporting our client in implementing new legal reporting requirements, integrating newly acquired businesses, and enhancing overall process efficiency. The ideal candidate will possess a robust accounting background, including a minimum of 5 years of experience, with prior exposure to IFRS accounting...

Job Number 24041462 Job Category Rooms & Guest Services Operations Location Geneva Marriott Hotel, 1 Chemin Du Ruisseau, Geneva, Switzerland, Switzerland Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Process all guest check-ins by confirming reservations, assigning room, and...

In this role, you can expect toLead and manage a team of AppSec Researchers / Engineers, providing feedback, guidance, support, and mentorship to help individuals grow in autonomy and contribute to the squad's success.Foster a safe culture of feedback, continuous improvement, and collaboration, encouraging team members to share their ideas and concerns...

Job description Assistant Manager / Manager (all genders), Swiss Tax Deloitte Switzerland, Geneva, 80-100% As an Assistant Manager / Manager in our Global Employer Services (GES) team, you will be managing tax advisory and compliance services to our clients. You will be working on (global) engagements and together with your team provide...