IT Onsite Technician

vor 3 Monaten

SaintPrex, Schweiz D-ploy Vollzeit

D-ploy is an IT and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA.

We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within the IT community, we optimize our customer‘s IT productivity and contribute to the organization’s success and value.

We are interested in talking to engaging, flexible, and solution-oriented individuals who are looking to become a part of a dynamically growing and international organization. We are focused on creating value where IT counts, join us

Tasks and Responsibilities

Setup, maintain, and troubleshoot local desktops, printers, conference/meeting equipment, mobile devices, and accessories at designated locations Maintain updated asset records (CMDB) and manage lifecycle and disposal of obsolete devices Liaise with management for purchasing planning and with local vendors/telecom providers for maintenance Monitor and maintain the lifecycle of servers and equipment running local applications and services Act as the ‘eyes & hands’ for centrally managed equipment, such as network support, and provide timely responses to Infrastructure Operations Monitor backups and perform restores when necessary Offer first and second-level technical support, including calls, tickets, and user interactions Maintain reliable documentation of all user interactions in the ticketing system (ServiceNow) and contribute to knowledge base articles Provide IT onboarding for new starters and continuous improvement initiatives Handle walk-in user support for devices, equipment, and software issues, and support VIPs and events as requested Contribute to office moves, equipment upgrades, migrations, and pilot new technology initiatives Incident and Problem Management: Ensure incidents and requests are logged in the service system Analyze recurring issues, identify root causes, and work with architects and operations for long-term solutions

Requirements

Fluency in English and French; other languages are a plus 2+ years of experience in a similar role Experience with IT rollout projects and Windows 11 Strong problem-solving and analytical skills Excellent communication skills with a customer-focused attitude Ability to multitask and manage multiple stakeholders Self-sufficient, well-organized team player Experience in regulated IT environments (, GxP) is an advantage Valid driver's license and access to a vehicle Criminal record dated within the last 3 months

Benefits

Broad range of activities, tasks, and projects Flexible working conditions Vouchers (B-day voucher, wedding, and new born surprise) Fishing for Friends program – our referral program Refreshments in the D-ploy office Further development and professional advancement Friendly and international working environment Company-sponsored events Competitive salary and various benefits

Is IT in your DNA?

  • IT Onsite Technician

    vor 3 Monaten

    Saint-Prex, Schweiz D-ploy Vollzeit

    D-ploy is an IT and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA. We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within the IT...

  • Test Technician

    vor 7 Monaten

    Saint-Sulpice, Schweiz Tandem Diabetes Care Switzerland Vollzeit

    **GROW WITH US**: Tandem Diabetes Care Switzerland Sàrl, a subsidiary of Tandem Diabetes Care, Inc., is a MedTech start-up located in EPFL’s Innovation Park in Lausanne, Switzerland. Tandem Diabetes Care, Inc., is a global insulin delivery and diabetes technology company based in San Diego, California. Together we are creating new possibilities for people...

  • Automation Technician

    vor 6 Monaten

    Saint-Prex, Schweiz Ferring Pharmaceuticals, Inc. Vollzeit

    Job Description: At Ferring Pharmaceuticals, we help people around the world build families and live better lives. We are entrepreneurial and innovative, with a global team focused on scientific advances in the areas of reproductive and women’s health, gastroenterology and urology. Ferring + You is all about working together and sharing ideas, so that we...

  • ICT Technical Advisor

    vor 3 Wochen

    Saint-Prex, Schweiz D-ploy Vollzeit

    D-ploy is an IT and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA. We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within the IT...

  • Production Technician

    vor 20 Stunden

    Saint-Blaise, Schweiz Adtran Vollzeit

    Welcome! Our Growth is Creating Great Opportunities! Thanks for your interest in working on our team! Job Description Responsabilités - Monter et assembler manuellement les différents ensembles, constituant le cœur horloge / étalon de fréquence - Produire selon le plan de production en environnement salle blanche - Effectuer les processus de...

  • Manager, Quality Assurance

    vor 6 Monaten

    Saint-Sulpice, Schweiz Tandem Diabetes Care Switzerland Vollzeit

    **GROW WITH US**: Tandem Diabetes Care Switzerland Sàrl, a subsidiary of Tandem Diabetes Care, Inc., is a MedTech start-up located in EPFL’s Innovation Park in Lausanne, Switzerland. Tandem Diabetes Care, Inc., is a global insulin delivery and diabetes technology company based in San Diego, California. Together we are creating new possibilities for people...

  • Quality System Specialist

    vor 2 Wochen

    Saint-luc, Schweiz Lonza Vollzeit

    Switzerland, Visp Today, Lonza is a global leader in life sciences operating across five continents. While we work in science, there’s no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people. In exchange, we let our people own their careers. Their ideas, big...