Group Reservation Specialist
vor 2 Monaten
JOB PURPOSE
Die zu besetzende Position spielt die zentrale Rolle im österreichischen Gruppengeschäft von MSC Cruises.
KEY ACCOUNTABILITIES
• Telefonische und schriftliche Betreuung & Beratung unserer Vertriebspartner wie Reisebüros und Reiseveranstalter.
• Angebotslegung, Organisation und Detailplanung (z.B. Meetings, Konzerte, Technik) der Gruppen bis zur Abfahrt.
• Enge Zusammenarbeit mit den Abteilungen Pricing & Sales sowie dem HQ in Genf.
• Begleitung und Betreuung von FAM-Trips.
• Unterstützung bei verschiedenen Veranstaltungen wie z.B. der Ferienmesse.
QUALIFICATIONS (skills, competencies, experience)
• Abgeschlossene Berufsausbildung, z.B. zum/zur Tourismuskaufmann/-frau; alternativ kaufmännischer Ausbildung.
• Vorzugsweise Berufserfahrung im Reisebüro bzw. in der Touristik, oder im Kundenservice bzw. kaufmännischer Sachbearbeitung.
• Selbständiger Arbeitsstil, Flexibilität, Organisationsstärke und Freude am Kontakt mit Menschen.
• Sehr gute Deutsch- und Englischkenntnisse in Wort und Schrift (Zumindest B2nach GER).
• Gute MS-Office Kenntnisse (Outlook, Excel, Powerpoint).
VISA REQUIREMENTS (if any)
Right to work in Austria.
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