Director of People and Culture

About Four SeasonsFour Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About The Role
As Director of People Culture at The Park Gstaad, A Four Seasons Hotel, you will lead the hotel's People Culture function and serve as a strategic business partner to the General Manager and leadership team. As a member of the Planning Committee, you will shape and drive the people strategy, ensuring the attraction, development, engagement, and retention of exceptional talent while fostering a culture aligned with Four Seasons values and service excellence. This is a unique opportunity to play a defining role in the pre-opening journey of The Park Gstaad by leading all aspects of the employee lifecycle, organizational development, workforce planning, employee engagement, learning, culture, and compliance.
What You Will DoLead and develop the People Culture team, fostering a culture of engagement, accountability, inclusion, trust, and continuous improvementServe as a trusted advisor and coach to hotel leadership on employee relations, performance management, leadership effectiveness, and talent developmentLead all People Culture functions, including talent acquisition, onboarding, learning and development, employee engagement, workforce planning, recognition programs, and employee relationsDrive organizational development, succession planning, leadership development, and culture-building initiatives across the hotelDevelop and manage the People Culture budget and monitor labour-related costs, employee benefits, recruitment expenses, and departmental expendituresEnsure compliance with Swiss employment legislation, applicable labour agreements, data privacy requirements, and Four Seasons policies and standardsBuild strong relationships with employees, educational institutions, government authorities, recruitment partners, and external stakeholdersLead hotel opening People Culture activities, workforce readiness initiatives, employer branding efforts, and organizational transformation projectsWhat You BringMinimum 5 years of progressive People Culture or Human Resources leadership experience within luxury hospitality or a comparable service environment, ideally currently holding an equivalent positionProven hotel opening experience, with the ability to build People Culture operations, teams, and processes from the ground upStrong experience in seasonal hotel operations, including seasonal workforce planning, recruitment, and employee retentionExperience overseeing staff housing operations and supporting a positive employee living experienceKnowledge of Swiss employment law and the L-GAV collective labour agreement, as well as experience with Mirus and Workday, would be a strong advantageDegree or Diploma in Human Resources, Hospitality Management, Business Administration, Organizational Development, or a related fieldStrong expertise across talent acquisition, employee relations, performance management, organizational development, workforce planning, and employee engagementStrong business acumen with experience managing budgets, people strategies, labour-related costs, and organizational effectivenessExceptional leadership, communication, coaching, and stakeholder management skillsExperience in organizational transformation and international hospitality environments is advantageousFluent English and German and/or French required . Additional languages are advantageousIn accordance with Swiss employment regulations, only candidates holding Swiss or EU/EFTA citizenship, or a valid Swiss work authorization, can be considered for this positionWhat

We Offer
Competitive salary and comprehensive benefits packageEmployee meals and uniform laundry serviceMonthly Employee Recognition ProgramEmployee Travel Program, including complimentary stays at Four Seasons Hotels and Resorts worldwide after six months of serviceGlobal career growth opportunities through internal transfers and Task Force assignmentsThe opportunity to be part of the opening team of The Park Gstaad, A Four Seasons Hotel