Anti-Fraud Business Lead

Vor 11 Stunden

FullReuenthal, Aargau, Schweiz Fintech Farm Ltd Vollzeit
pFintech Farm is a UK fintech company creating successful neobanks in emerging markets in partnership with local traditional banks. /p pOur success is built on a best-in-class product, exceptional customer experience, emotional engagement, viral growth, and deep expertise in credit decisioning. /p pOne of our founders previously co-founded a highly successful Eastern European neobank with a multi-million customer base. /p pWe launched our first market with Leobank in Azerbaijan in 2021, where we have already established a leading market position. In early 2023, we launched Liobank in Vietnam and achieved strong market traction. Several additional markets are planned for launch over the next 12 months, and we are building the teams that will make them successful. /p h3Why Fintech Farm is a Great Place to Be /h3 h3Our Ambition /h3 pWe aim to become the leading consumer digital banking brand in every market where we operate, making financial services simple, accessible, and enjoyable. You can be part of this exciting journey. /p h3Our Culture /h3 pCustomers First /p pWe go above and beyond to deliver an outstanding customer experience. We serve our customers the way we would want our own family members to be served. And who said banking has to be boring? We build products that are not only easy to use but genuinely enjoyable. /p pPeople /p pWe act as business partners, not employees. We think big, take ownership, and challenge limitations. We work with talented individuals whom we trust and empower rather than micromanage. Common sense prevails over bureaucracy, and curiosity drives continuous improvement. We embrace a strong "We over Me" culture. /p h3About the Role /h3 h3About Fintech Farm /h3 pFintech Farm is a UK fintech company creating successful neobanks in emerging markets in partnership with local traditional banks. /p pOur success is built on a best-in-class product, exceptional customer experience, emotional engagement, viral growth, and deep expertise in credit decisioning. /p pOne of our founders previously co-founded a highly successful Eastern European neobank with a multi-million customer base. /p pWe launched our first market with Leobank in Azerbaijan in 2021, where we have already established a leading market position. In early 2023, we launched Liobank in Vietnam and achieved strong market traction. Several additional markets are planned for launch over the next 12 months, and we are building the teams that will make them successful. /p h3Why Fintech Farm is a Great Place to Be /h3 h3Our Ambition /h3 pWe aim to become the leading consumer digital banking brand in every market where we operate, making financial services simple, accessible, and enjoyable. You can be part of this exciting journey. /p h3Our Culture /h3 pCustomers First /p pWe go above and beyond to deliver an outstanding customer experience. We serve our customers the way we would want our own family members to be served. And who said banking has to be boring? We build products that are not only easy to use but genuinely enjoyable. /p pPeople /p pWe act as business partners, not employees. We think big, take ownership, and challenge limitations. We work with talented individuals whom we trust and empower rather than micromanage. Common sense prevails over bureaucracy, and curiosity drives continuous improvement. We embrace a strong "We over Me" culture. /p h3What You Will Do /h3 h3Lead the Fraud Prevention Function for a Market /h3 ul lipOwn the fraud prevention agenda for a specific market as a project lead: objectives, roadmap, priorities, and outcomes. /p /li lipBalance fraud protection and customer experience, using data to support decisions. /p /li lipAlign initiatives with the central Fraud team, Product, Operations, and Risk functions. /p /li /ul h3Define Requirements and Design Fraud Logic /h3 ul lipCreate business requirements and tasks for fraud prevention logic, including rules, thresholds, trigger scenarios, and system actions. /p /li lipTranslate business goals and analytical insights into clear and actionable development requirements. /p /li lipMaintain up-to-date documentation for fraud rules and review workflows. /p /li /ul h3Support Development and Testing /h3 ul lipManage the full implementation cycle, from requirement definition to production release. /p /li lipParticipate in testing, validate rule performance, and assess results using real-world data. /p /li lipMonitor implementation quality and respond quickly to issues after deployment. /p /li /ul h3Work with Operations Teams /h3 ul lipTrain fraud operations teams on alert handling, decision-making processes, and escalation criteria. /p /li lipDevelop procedures, playbooks, and operational guidelines. /p /li lipCollect feedback from operators and incorporate it into rule improvements. /p /li /ul h3Manage the Full Lifecycle: From Investigation to Performance Monitoring /h3 ul lipInvestigate fraud incidents and cases, reconstruct attack scenarios, and id