After Sales Service Engineer
Vor 4 Tagen
Duillier, Vaud, Schweiz
Synova SA
Vollzeit
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Join Synova and help install cutting-edge laser technology used by the world’s leading high-tech manufacturers.
Headquartered in Duillier near Nyon, Synova SA is the inventor of Laser MicroJet®, a patented hybrid laser machining technology combining a laser beam with a fine water jet for beam guidance and cooling.
Our systems enable highly precise material processing with minimal thermal impact and are used worldwide in demanding high-tech industries.
At Synova, you will travel internationally, work hands-on with advanced 3
- to 5-axis Laser MicroJet® systems, and support customers in demanding industries such as semiconductors, aerospace, medical technology, watchmaking and diamond processing. As part of our After Sales Service team, you will be one of Synova’s key technical contacts for our customers worldwide – installing and commissioning machines, solving technical issues, providing maintenance support and training users on our technology. Your mission
• Install and commission new 3
- to 5-axis machines in Europe and worldwide
• Diagnose and resolve technical issues at customer sites
• Respond efficiently to service and maintenance requests
• Provide remote technical support by phone, email and remote access
• Work in cleanroom or controlled environments when required
• Identify recurring issues and work with our internal technical teams to improve machine reliability
• Conduct customer training, both at Synova and at customer sites
• Build strong customer relationships and ensure a high level of customer satisfaction What we are looking for
• Technician or Engineer in electronics, automation, mechatronics or a related technical field
• Good knowledge of industrial machinery and/or machine tools
• Ideally 3+ years of experience in field service, commissioning or industrial maintenance
• Strong troubleshooting and problem-solving skills
• Experience with laser technology or optics is an advantage
• Hands-on, autonomous, rigorous and customer-oriented
• Comfortable working under pressure and solving problems independently
• Willingness to travel internationally up to approximately 50% of the time
• Fluent in French and English; German is an advantage
• Valid driving licence
• Valid authorisation to work in Switzerland
• Ideally based along the Geneva–Lausanne corridor or close to the French border, with convenient access to Geneva Airport
What we offer
• A highly technical and international working environment
• The opportunity to work with unique, cutting-edge laser technology
• 5 weeks of annual leave
• Flexible
working hours
• Access to a private fitness club and relaxation area
• Free parking
• Flexible pension fund options Ready to join Synova? If you are excited about this opportunity and believe your experience aligns with the role, we would love to hear from you. Please send your CV and cover letter to hr@synova.ch. Thank you for your interest in Synova. We look forward to receiving your application. Please note that only shortlisted candidates will be contacted. Thank you for your understanding.
- to 5-axis Laser MicroJet® systems, and support customers in demanding industries such as semiconductors, aerospace, medical technology, watchmaking and diamond processing. As part of our After Sales Service team, you will be one of Synova’s key technical contacts for our customers worldwide – installing and commissioning machines, solving technical issues, providing maintenance support and training users on our technology. Your mission
• Install and commission new 3
- to 5-axis machines in Europe and worldwide
• Diagnose and resolve technical issues at customer sites
• Respond efficiently to service and maintenance requests
• Provide remote technical support by phone, email and remote access
• Work in cleanroom or controlled environments when required
• Identify recurring issues and work with our internal technical teams to improve machine reliability
• Conduct customer training, both at Synova and at customer sites
• Build strong customer relationships and ensure a high level of customer satisfaction What we are looking for
• Technician or Engineer in electronics, automation, mechatronics or a related technical field
• Good knowledge of industrial machinery and/or machine tools
• Ideally 3+ years of experience in field service, commissioning or industrial maintenance
• Strong troubleshooting and problem-solving skills
• Experience with laser technology or optics is an advantage
• Hands-on, autonomous, rigorous and customer-oriented
• Comfortable working under pressure and solving problems independently
• Willingness to travel internationally up to approximately 50% of the time
• Fluent in French and English; German is an advantage
• Valid driving licence
• Valid authorisation to work in Switzerland
• Ideally based along the Geneva–Lausanne corridor or close to the French border, with convenient access to Geneva Airport
What we offer
• A highly technical and international working environment
• The opportunity to work with unique, cutting-edge laser technology
• 5 weeks of annual leave
• Flexible
working hours
• Access to a private fitness club and relaxation area
• Free parking
• Flexible pension fund options Ready to join Synova? If you are excited about this opportunity and believe your experience aligns with the role, we would love to hear from you. Please send your CV and cover letter to hr@synova.ch. Thank you for your interest in Synova. We look forward to receiving your application. Please note that only shortlisted candidates will be contacted. Thank you for your understanding.