IT Support Specialist
vor 1 Tag
Umanova is a Swiss professional services company with an innovative and future oriented approach to consulting providing outstanding conditions.For our international customer in Geneva we are looking to hire few experienced IT Support Specialists.Key DeliverablesIn line with the organization's objectives and business needs, provide functional and technical support in the Workplace Services areaCore ResponsibilitiesInvolved in Incident, Problem and Service Request Management.Provide physical IMAC support for multiple hardware.Log requestor incidents received by phone, email or other communication channelProvide workarounds and solutions based on Service Level Objectives.In the case of Problem Management, report/escalate issues to the Service Desk Coordinator/Manager.Propose or recommend IM&T Services modifications to the Service Desk manager/coordinator to reduce user impact.Participate to IM&T Service testing, deployment and stabilization.Maintain and stay current with evolving Information technology.Contribute in all aspects of Continuous improvement CommunicationUpdate and acknowledge tickets logged by requesters and communicate about resolution progress.Provide basic end-user training or instruction on workplace services.Ensure satisfactory customer service and prompt response times to the requesters based on service level objectives.Share support knowledge with peers in the same team and maintain associated documentationEscalate significant issues or outages to the managementDevelop and maintain good working relationships, resolve problems, and positively influence others in order to successfully produce customer satisfaction.Technical SkillsStrong knowledge of Microsoft based operating systemsGeneral knowledge of IT infrastructure : Lan, WAN, Windows servers, active directory Good knowledge of informatics hardware (PC, Printer, scanner, smartphones etc..)Basic Knowledge in SAP system (account, print) ITIL qualification is preferable but not essential.Knowledge about business processes.Functional Skills & CompetenciesVery good communication skillsGood Organizational skillsAbility to manage and motivate the TeamResistance to the stressAbility to negotiateCapacity to manage priorityPrimary Qualifications (education / Experience)Very good knowledge of informatics (workstation, servers, network, Windows)Proved experience of min. 5 year in IT support Team in medium and large organizationsKnowledge of IT support ticketing systemsITIL certificationFrench native fluency, English proficiency a plus.We are looking forward to your application.For further information please contact marijana.elenova
-
IT Service Desk Specialist
vor 1 Tag
Geneva, Schweiz Switzerland Gmbh VollzeitIT Service Desk Specialist Penta Corporate Hosting Limited Geneva, Switzerland days ago Role details Contract type Permanent contract Employment type Full-time (> 32 hours Working hours Regular working hours Languages English, French Experience level Intermediate Job location Geneva, Switzerland Tech stack Microsoft Windows Microsoft Active Directory Issue...
-
IT Support Engineer
vor 1 Tag
Geneva, Schweiz GJR Technologies VollzeitResponsibilitiesJD- Service Desk/ Support Analyst L1• Sound knowledge of ITIL processes (incident, change and problem management)• Basic understanding of the relationships of complex IT infrastructures (OS, database, storage, network, etc.)• Efficient way of working and analytical skills• Fluency in English and German• Desirable: existing...
-
Client Service Support Specialist
vor 1 Woche
Geneva, Schweiz JPMorgan Chase & Co. VollzeitA Client Service Support Specialist is the primary support person for service related execution within the Private
-
Client Service Support Specialist
vor 1 Tag
Geneva, Schweiz JPMorgan Chase VollzeitA Client Service Support Specialist is the primary support person for service related execution within the Private Bank. In this role you will be supporting our Client Service team for all the regions based in Geneva in delivering a high quality service to our clients and ensuring the smooth execution of all daily tasks within strict deadlines. Please note...
-
Infrastructure Support Specialist
vor 1 Tag
Geneva, Schweiz CONNECTB2B LTD VollzeitCompany DescriptionAt CONNECTB2B LTD, we believe that great technology starts with great people. As an IT outsourcing partner, we connect businesses with skilled tech talent to help them thrive. We specialize in delivering customized IT solutions including software development, cloud services, managed IT services, and cybersecurity. By listening, adapting,...
-
IT Support Technician
vor 1 Tag
Geneva, Schweiz GECI Int. VollzeitJoining EOLEN means becoming part of an engineering and IT consulting firm, a subsidiary of the GECI International Group, with a presence in France and abroad.We operate in strategic sectors such as energy, banking, telecommunications, aerospace, and defense. Our mission: to support our clients in high value-added projects in Cloud, Data, Cybersecurity,...
-
IT Support Technician
vor 1 Tag
Geneva, Schweiz GECI Int. VollzeitJoining EOLEN means becoming part of an engineering and IT consulting firm, a subsidiary of the GECI International Group, with a presence in France and abroad.We operate in strategic sectors such as energy, banking, telecommunications, aerospace, and defense.Our mission: to support our clients in high value-added projects in Cloud, Data, Cybersecurity,...
-
IT Support Technician
vor 1 Woche
Geneva, Schweiz GECI Int. VollzeitGECI International est un spécialiste de la Technologie et du Digital. Depuis son origine en 1980, le Groupe innove pour concevoir et développer des solutions, produits et services intelligents pour les secteurs de la Recherche, de l’Industrie et des Services.Joining EOLEN means becoming part of an engineering and IT consulting firm, a subsidiary of the...
-
Application Support Specialist
vor 1 Tag
Geneva, Schweiz Lombard Odier VollzeitA career at Lombard Odier means working for a renowned global wealth and asset manager, with a strong focus on sustainable investing. An innovative bank of choice for private and institutional clients, our independently owned Firm is one of the best-capitalised banking groups in the world, managing close to CHF 300 billion and operating from over 25 offices...
-
Application Support Specialist
vor 1 Tag
Geneva, Schweiz Lombard Odier VollzeitA career at Lombard Odier means working for a renowned global wealth and asset manager, with a strong focus on sustainable investing. An innovative bank of choice for private and institutional clients, our independently owned Firm is one of the best-capitalised banking groups in the world, managing close to CHF 300 billion and operating from over 25 offices...
