Account Manager, Partner Success, APAC

Please Note: This role requires the ability to work on site 3 days per week per company policy.This is a temporary role from March to September The World Economic Forum is an international organization that brings together leaders from business, government, academia, and civil society to discuss and address global challenges to improve the state of the World.As a membership organization, the Forum engages businesses in projects and initiatives – online and offline – to address industry, regional and systemic issues. The Regional Partner Success (account management) team focuses on structuring and delivering tailored engagement for Forum Partners across all regions except Europe and North America. The team works in close collaboration with the Regional Business Team, as well as with Global Industries communities, 10 Forum Centres and Forum events.We are currently searching for a Partner Success Lead (Account Manager), who will focus on building and reinforcing interactions with main contacts at Forum Partner companies across Asia Pacific region.Responsibilities include:Maintain ongoing Partner engagement with the Forum, through building and maintaining relationships with Partner RepresentativesEnsure retention by delivering on tailored engagement plans for Partners to address their priorities and deepen their engagement in relevant Forum activities, in collaboration with the Global Industries team (North America/Europe account teams)Onboard Partner Representatives into the Forum ecosystem and relevant engagementsContribute to shaping the engagement plan for PartnersStructure and deliver Partners' events engagement, ranging from registrations, agendas, speaking roles and logisticsPartner integration and experiences across the Forum's digital ecosystemMonitor and generate intelligence on Partner companies to flag potential risks and opportunities for Forum engagement, ranging from recent announcements and partnership, annual and sustainability reports, and senior executive changesLead internal processes impacting the Partner, including unpaid dues and contract managementTo be successful, a Partner Success Lead (Account Manager) should:Build relationships with Partner Representatives to develop and execute on engagement plans based on their business priorities and relevant trends for their industry sectorsMonitor and proactively manage partner retention and engagement metrics and resulting actionsEnsure a 'One-Forum' approach with internal product teams, Centres, and Global Industries teams to Partners to guarantee optimal Partner engagement experience.Requirements and Experience:Bachelor's degree or equivalent5+ years of professional work experience in Asia Pacific region preferred, other regional experience is a plusSuccessful track record in key account management, including proven ability to engage with multiple functions and business lines in an organizationAbility to connect the dots in a complex matrix environment, strong collaboration skills, with disciplined and consistent follow-through for internal and external parties.Digital mindset and capabilitiesExperience with CRM's, salesforce preferredExcellent communication skills and command of English both written and verbalTravel up to 20%Why work at the Forum:The Forum believes that progress happens by bringing together people from all walks of life who have the drive and the influence to improve the state of the world by building awareness and cooperation, shaping mindsets and agendas, and driving collective action. Join us and become a driver for positive change