Road Freight Specialist

JAS is an international, non-asset-based supply chain services and solutions company. Our services include air and ocean freight forwarding, contract logistics, customs brokerage, distribution, inbound logistics, truckload brokerage and other supply chain management services, including consulting, the coordination of purchase orders and customized management services.This position is responsible to facilitate the movement of products/equipment/materials in and out of the country, via road freight in accordance with organizational policy and procedures, and to comply with relevant local, country and international laws and processes. To provide customer service to road freight customers: bookings, rates, document production, accounting, customer interaction, and problem solving.Prepare/coordinate the necessary documentation for the efficient, cost-effective and lawful execution of all road freight activities.Coordinate pick up/transfer. Monitor status.Communicate with authorities, and customers and suppliers, in all relevant territories and countries, as necessary to ensure efficient, positive and lawful relations, support and activities.Manage/update carrier/vendor rates. Obtain spot rates when necessary.Communicate/correspond with agents and clients in a timely manner. To include pre alert, requests, status.Track freight and update customers/agents of status.Create and maintain customer files.Responsible for customer invoicing and payables approval.Audit files to ensure accuracy and completion.Interaction with coworkers in a professional and courteous manner.Assist other departments as needed, or when requested by department or branch manager.SUPERVISORY RESPONSIBILITIES: The incumbent will not directly and/or indirectly supervise employees.QUALIFICATIONS:Team player.Ability to work in a fluid work environment and be able to effectively deal with unexpected situations.Excellent written and verbal communication skills.Think pro-actively and address work challenges with diplomacy, using effective problem resolution skills.Be respectful to management and co-workers.Able to perform the essential duties of this position without posing a "direct threat" to the health or safety of self or others.Able to interact positively and effectively with co-workers, subordinates and supervisors.EDUCATION AND EXPERIENCE:3 -5 years' experience in a similar position.High School Diploma or GED.Additional languages are a plus.Geographical knowledge requested.Previous knowledge of O/S Cargo Wise, a plus.Experience in freight forwarding industry is a plus.ENVIRONMENT: 100% performed in climate-controlled internal office environment working under normal office conditions. Travel will be (up to__ %) required in support of the position's responsibilities.While performing the duties of this job, the employee is regularly required to sit, stand, walk, use hands and fingers to feel and handle, reach with arms and hands, talk and hear. While performing the duties of this job, the employee frequently is required to stop, kneel and crouch, lift weight or exert a force up to a maximum of 25 pounds. This position requires employee to frequently work in a fluid, fast paced environment.ADDITIONAL:The responsibilities associated with this job will change from time to time in accordance with the Company's business needs. More specifically, the incumbent may be required to perform additional and/or different responsibilities from those set forth above.The above declarations are not intended to be an all-inclusive list of the duties and responsibilities of the job described, nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the job.DEFINITIONS: (if any abbreviation, the meaning needs to be inserted)Management retains discretion to add or change duties of this position at any time.