IT Lead Support
vor 2 Wochen
We are seeking an experienced ETRM Support Team Lead to oversee and mentor a global team of engineers.The role ensures seamless trading operations while driving continuous improvement and system enhancements.You will act as the key bridge between business users, IT teams, and external vendors.IT Lead Support - CTRM ASPECTOur client is a trading company located in GenevaDescriptionLeadership & Team ManagementLead and mentor a team of support engineers across multiple locations.Provide guidance, coaching, and performance management to ensure high-quality support and professional growth.Foster a culture of collaboration, accountability, and continuous improvement.Operational OversightOversee ETRM support operations, ensuring SLAs are met and critical trading processes remain uninterrupted.Act as the primary escalation point for high-impact incidents and ensure root cause analysis and long-term remediation.Coordinate daily start-of-day/end-of-day checks and incident response planning.Manage shift schedules to ensure 24x7 support coverage when needed.Support all modules of the ETRM system and related upstream/downstream interfaces.Monitor application availability and proactively report issues.Stakeholder EngagementServe as the main liaison between business users (traders, schedulers, back-office) and IT teams.Build strong relationships with vendors and internal stakeholders to manage escalations, upgrades, and roadmap planning.Drive proactive communication with senior management regarding support KPIs and issue trends.Strategic ResponsibilitiesIdentify and implement process improvements, automation opportunities, and system enhancements.Contribute to planning and testing for patches, upgrades, and configuration changes.Maintain system documentation and training materials for both internal teams and end users.ProfileBachelor's degree in Computer Science, Finance, or a related field.6-8 years of IT experience, including 3+ years supporting ETRM systems.Solid understanding of commodity trading and the trading lifecycle (pricing, risk, logistics, settlement).Hands-on experience with trade capture, mark-to-market, and P&L processes.Proficient in SQL and basic scripting (Python or VBA).Familiarity with integration protocols, APIs, or data mapping is a plus.Exposure to other CTRM systems and ITIL/project management frameworks is a plus.Experience with application deployment, configuration, and testingFluent in English.Job OfferAttractive package and environment jid9cbd868ade jit1148ade jpiy25ade
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IT Lead Support
vor 2 Wochen
Geneva, Schweiz Michael Page Switzerland VollzeitWe are seeking an experienced ETRM Support Team Lead to oversee and mentor a global team of engineers.The role ensures seamless trading operations while driving continuous improvement and system enhancements.You will act as the key bridge between business users, IT teams, and external vendors.IT Lead Support - CTRM ASPECTOur client is a trading company...
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IT Lead Support
vor 2 Wochen
Geneva, Schweiz Michael Page Switzerland VollzeitWe are seeking an experienced ETRM Support Team Lead to oversee and mentor a global team of engineers. The role ensures seamless trading operations while driving continuous improvement and system enhancements. You will act as the key bridge between business users, IT teams, and external vendors.IT Lead Support - CTRM ASPECTOur client is a trading company...
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IT Lead Support
vor 1 Woche
Geneva, Schweiz Michael Page Switzerland VollzeitWe are seeking an experienced ETRM Support Team Lead to oversee and mentor a global team of engineers.The role ensures seamless trading operations while driving continuous improvement and system enhancements.You will act as the key bridge between business users, IT teams, and external vendors.IT Lead Support - CTRM ASPECTOur client is a trading company...
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IT Support Specialist
vor 4 Wochen
Geneva, Schweiz AXEPTA SA VollzeitWe are looking for an experienced and service-oriented IT Support Consultant (L1/L2) to join our client in Geneva. In this role, you will provide technical assistance to end-users, troubleshoot hardware and software issues, and ensure smooth daily IT operations in a fast-paced and international environment.IT Support SpecialistIT Support Consultant (Level...
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Collaborateur-trice Support IT et projets IT
vor 1 Woche
Geneva, Schweiz InterXpert VollzeitÀ propos de la fonction Vous cherchez à vous épanouir dans une structure où votre travail peut faire la différence ! Vous recherchez un poste aux multiples facettes et vous êtes à la recherche d’un nouveau challenge ? Les valeurs d’engagement, d’innovation, de communauté, d’autonomie et de plaisir vous animent ? InterXpert recherche un-e...
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IT Support Specialist
vor 2 Wochen
Geneva, Schweiz Umanova SA VollzeitUmanova is a Swiss professional services company with an innovative and future oriented approach to consulting providing outstanding conditions.For our international customer in Geneva we are looking to hire few experienced IT Support Specialists.Key Deliverables:In line with the organization's objectives and business needs, provide functional and technical...
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Lead IT Functional Architect
Vor 4 Tagen
Geneva - Traf, Schweiz Trafigura Vollzeit CHF 800'000 - CHF 1'000'000 pro JahrMain Purpose:We are seeking a delivery-focussed functional architect to take ownership of commodity derivatives initiatives into a landscape mixing both in-house and vendor (i.e.: Murex) derivatives management systems. Scope is spanning all derivatives applicable to our commodity trading divisions: Metals, Minerals, Bulk, Energy, Power, Gas, etc. You will be...
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Technicien Support IT N1
vor 3 Wochen
Geneva, Schweiz alltitude VollzeitLe département Service Desk renforce son équipe pour accompagner le déploiement d’une solution d’accès aux applications en ligne. La mission consiste à soutenir les utilisateurs pendant la création, la migration et l’utilisation de leur compte avec authentification multifacteurs (MFA). Vos missions Assister les utilisateurs lors des étapes de...
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IT Support Specialist
vor 1 Woche
Rue de Hesse Geneva, CH, Switzerland Umanova SA Vollzeit CHF 60'000 - CHF 90'000 pro JahrJob DescriptionUmanova is a Swiss professional services company with an innovative and future oriented approach to consulting providing outstanding conditions.For our international customer in Geneva we are looking to hire few experienced IT Support Specialists.Key Deliverables:In line with the organization's objectives and business needs, provide...
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Technicien-ne IT confirmé
vor 2 Wochen
Geneva, Schweiz CeRFI SA VollzeitNous recherchons un-e Technicien-ne IT compétent(e) et orienté(e) service, avec une expertise particulière sur Microsoft SharePoint et Power Platform (Power Apps, Power Automate, Power BI). La personne retenue sera le premier point de contact pour les utilisateurs ayant besoin d assistance ou de conseils dans ces domaines, et jouera un rôle clé dans la...
