Account Manager B2B Sales
vor 2 Wochen
Key Responsibilities
Account Ownership & Relationship Management
- Serve as the primary contact for assigned accounts and customer projects, ensuring consistent communication and follow-ups, pipeline progress, responsiveness, and customer satisfaction.
- Build and maintain deep relationships at multiple organizational levels within customer accounts (material sourcing, chemical safety & compliance, innovation & sustainability, product development, procurement, and executive teams).
- Act as the customer advocate internally, coordinating with supply chain, marketing, and Livinguard textile testing & microbiology laboratory teams to ensure flawless and timely execution of projects.
Solution Selling & Revenue Growth
- Develop and execute account plans in collaboration with the Senior Sales team that drive sales growth, profitability, and market share.
- Pitch Livinguard Technologies' solutions, explain competitive differentiation and provide first-level technical support to new and existing customers.
- Maintain a healthy pipeline and support outbound activities (e.g. cold email, cold LinkedIn, etc.)
- Support the negotiation of commercial contracts as well as communicate pricing and terms within established guidelines to secure long-term customer commitments.
- Manage account-level forecasting, pipeline development, and performance reporting.
Business & Network Development
- Expand Livinguard Technologies network within brands and textile manufacturers worldwide.
- Monitor market trends, competitive activity, and customer business developments to anticipate future needs and opportunities.
- Represent Livinguard Technologies during tradeshows, industry conventions, and networking events to drive new leads.
- Collaborate with marketing and product management to tailor value propositions and promotional initiatives for key accounts.
- Contribute to go-to-market strategies and customer engagement programs that enhance Livinguard Technologies' position within the wider textile industry.
Operational Excellence
- Ensure timely and accurate order processing, testing activities, chemistry delivery, and issue resolution through coordination with internal operations.
- Maintain CRM records and sales & pipeline tracking tools with up-to-date information, forecasts, and opportunities.
- Track and report key performance indicators (KPIs) and forecasts for assigned accounts.
Job Type: 100%
Work Location: Hybrid remote in 8808 Pfäffikon, SZ
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