Clinical Success Manager

vor 2 Wochen

Zürich, Zürich, Schweiz TRI Dental Implants Int. AG Vollzeit CHF 80'000 - CHF 120'000 pro Jahr

About TRI

TRI Dental Implants is a fast-growing, innovation-driven dental implant company from Switzerland. With our breakthrough
matri
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implant – the world's first implant designed for 100% digital, cement-free, and abutment-free workflows – we are redefining simplicity and performance in digital implantology. We're proud to be a team of smart rebels who dare to challenge the status quo.

Your mission

As Clinical Success Manager, you're not just training. You're elevating. Empowering. Bridging tech with clinical excellence. You'll be the go-to clinical expert for our customers, ensuring every dentist and lab feels confident, supported, and excited about what's possible with TRI.

Key Responsibilities

  • Clinical Onboarding:
    Deliver in-person clinical onboarding for both surgical and restorative workflows to new TRI users, with a strong focus on real-life chairside guidance and confidence-building.
  • Ongoing Customer Support:
    Serve as a trusted clinical advisor via phone, email, text, or virtual sessions to ensure long-term customer success and satisfaction.
  • Training and Enablement:
    Conduct hands-on clinical training for TRI sales teams to strengthen their understanding of digital workflows and implant procedures.
  • Consultation & Problem Solving:
    Support TRI employees with consultative coaching on customer cases, product selection, and clinical best practices to enhance the overall customer journey.
  • Events & Representation:
    Represent TRI at key dental congresses, trade shows, customer events, and internal strategy meetings when required.
  • Travel:
    Frequent travel is required across Europe (with focus on Italy & France) and occasionally other regions for customer visits, trainings, and events.

What You Bring

  • High level IQ in digital technology: Intra Oral Scanning, 3D printing, photogrammetry, basic understanding of in office milling
  • Solid clinical experience in both surgical and restorative implantology
  • Strong communication and interpersonal skills; you love educating and empowering peers
  • Previous experience in training or clinical education (bonus if in the dental implant sector)
  • Self-motivation, high autonomy, and a passion for innovation in dentistry
  • Willingness to travel frequently and adapt to a fast-moving, entrepreneurial environment
  • You're fluent in English, Italian, or French and feel at home communicating across cultures and markets

What We Offer

  • A clinical role in a company reshaping digital implantology
  • Freedom to influence and shape the TRI experience
  • Strong collaboration with an international team that moves fast and thinks big
  • Opportunity to grow with one of the most dynamic implant brands on the market

Location:
Europe

Travel Requirements:
Extensive travel across Europe, especially Italy & France

Department:
Clinical Affairs & Sales Enablement

Ready to lead TRI's next growth chapter?

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