Product Owner Technical

Tasks - 
The Product Technical Owner will perform the following principal duties:

a) Solution Architecture Design

• Participate to the design of the overall Indico solution architecture

• Map integration points with existing enterprise systems (Physical Security, Zoom, SharePoint, Interpretation Management System, Online Registration, Document Management System, etc.)

• Define data models and entity relationships

• Establish security framework and compliance controls

• Create technical documentation and solution blueprints

b) System Configuration and Customization

• Participate to configuration of Indico to meet business requirements

• Direct development of custom entities, forms, workflows, and business rules

• Guide creation of custom dashboards and reports

c) Systems Integration

• Orchestrate integration between Indico and third-party systems

• Lead development of APIs and integration middleware

• Ensure enterprise architecture standards compliance

d) Systems Testing. System Integration Testing and User Acceptance Testing (UAT)

• Create system, system integration test scripts

• Create UAT test scripts that meet acceptance criteria

• Employ automated testing where possible

• Participate in system testing, system integration testing

• Manage User Acceptance Testing with the end users

e) Change Management

• Develop user training materials and documentation

• Coordinate training sessions for different user groups

Deliverables -
The Product Technical Owner will work in collaboration with project and implementation team to achieve the following deliverables:

a) Solution Architecture Package

• High-level solution architecture diagram

• Detailed technical architecture specifications

• Integration architecture blueprint

• Data model and entity relationship diagrams

• Security and compliance framework document

b) Design & Configuration

• Functional Design Documents

• Detailed functional specifications

• System configuration documentation

• Customization design documents

• UI/UX design mockups

c) Technical Specifications

• Custom development specifications

• Code documentation and standards

• API design and integration specification documents

d) Data migration strategy and plan

• Source-to-target data mapping documents

• Data transformation rules and scripts

• Data validation criteria and test cases

e) Integration

• Integration requirements specification

• Interface control documents

• API documentation

• Integration test plans and test cases

f) System testing, system integration testing and user acceptance testing (UAT)

• System (unit) test scripts

• System integration test scripts

• User acceptance test scripts to meet acceptance criteria

• Test reports for the different testing

g) Post-Implementation Phase Deliverables

• Transition to operation procedures

• Operational Support

• System Documentation

h) As-built solution documentation

• System administration guide

• Operations manual

• Maintenance procedures and schedules

• Backup and disaster recovery documentation

Reporting - 
The Product Technical Owner will work under the supervision of the ERP Solution Manager (ESD / External Applications Team).
Profile (e.g. area of specialization/expertise, specific knowledge/skills/experience)

a)Education and Certification - Required

• University degree in information technology, computer science or a related field. Significant experience in the required field could be considered in lieu of the IT-related degree.

Education and Certification - Desirable

• Project Management certification (PMP, PRINCE2, or equivalent);

• ITIL certification.

b) Experience - Required

• 10+ years of experience in piloting development teams;

• 5+ years of specific experience with Python language;

• 5+ years in managing containerized cloud environments (Docker / AWS);

• Background in creating test scripts and conducting user acceptance sessions and reporting

• Experience in post-implementation support and continuous improvement initiatives;

• Track record of successful stakeholder management at executive levels.

B) Experience -Desirable

• Experience with configuring Indico solution;

• Experience in change management and user adoption strategies;

• Proven ability to manage project budgets, timelines, and resources.

c) Language - Required

• Excellent communication skills; spoken and written English

d) Job Related Competencies - Required

• Ability to architect and oversee the development of complex software solutions, ensuring alignment with business needs and technical standards.

• Advanced knowledge of Python language

• Strong problem-solving skills, with the ability to analyze business requirements and technological trends to inform solution design.

• Excellent communication skills to facilitate collaboration between business and technical teams, and to ensure clear understanding of requirements and solutions.

• Capacity to thrive in fast-paced, evolving environments, and to adapt solutions as business needs and technologies change.

• Commitment to leading software and user acceptance testing and ensuring the delivery of high-quality, maintainable, and secure systems.

• Proactive in identifying opportunities to enhance software development practices and processes.

• Ensures alignment with organizational technical standards and participates in IT governance activities.

e) Job Related Competencies - Desirable

• Project Management skills