Senior Lead

LOCATION: ZURICH

We are seeking a highly motivated Senior Project Manager with passion for driving commercial success through sales excellence and operational rigor. This role demands a proven ability to translate sales strategy into tangible sales uplift, set high performance standards, and optimize service delivery for our most critical accounts around the globe.

This role is part of our Global Commercial Operations team, reporting into the Head of Commercial PMO. As a Senior Project Manager, you will be a hands-on leader, managing critical initiatives that enhance our global sales capabilities and account service levels, ensuring commercial success is measurable, incentivized, and consistently achieved.

• Spearhead projects focused on developing, prioritizing and improving service levels for global key accounts, working in direct collaboration with regional sales teams to implement enhanced protocols that unlock greater revenue potential and account satisfaction
• Champion a culture of high standards and commercial discipline across all projects, ensuring outputs directly contribute to quantifiable sales uplift and account retention/growth
• Design, implement, and embed new operational procedures and Commercial Playbooks (e.g., standardized sales processes, account management cycles) to ensure consistently high sales execution globally
• Define and establish the right Key Performance Indicators and Commercial Success Metrics to measure sales excellence and demonstrable commercial impact
• Cultivate strong, results-oriented relationships with Regional Sales Teams and cross-functional stakeholders, driving consensus and managing change to ensure seamless adoption and maximum commercial benefit
• Provide frequent, insightful reporting on project progress, risks, and dependencies to relevant commercial leadership groups, enabling informed decision-making and maintaining transparency

• Experience & commercial expertise: 7+ years of professional experience leading complex commercial projects. It is strongly preferred that ~ 3 years of this tenure have been focused on Regional Sales or client-facing roles (wholesale focus)
• Change Leadership & Operational Rigor: You have experience in leading significant change initiatives within a commercial organization, ensuring new operational standards and playbooks are adopted
• Deep Commercial Acumen: You have a strong ability to analyze and maximize commercial drivers, alongside expertise in defining and utilizing commercial success metrics
• High-Impact Stakeholder Management: You have an exceptional ability to cultivate trust and influence to drive consensus and effectively manage complex commercial issues
• Project Leadership & Service Orientation: Previous exposure (5+ years) managing complex projects with a direct link to account / customer experience

Just by the banks of the Limmat you'll find our largest global hub in Zürich West – On Labs – where you can hike up 12 floors through our custom-built spiral trail.

Förrlibuckstrasse 190,

8005

Switzerland

On is a place that is centered around growth and progress. We offer an environment designed to give people the tools to develop holistically – to stay active, to learn, explore and innovate. Our distinctive approach combines a supportive, team-oriented atmosphere, with access to personal self-care for both physical and mental well-being, so each person is led by purpose.

On is an Equal Opportunity Employer. We are committed to creating a work environment that is fair and inclusive, where all decisions related to recruitment, advancement, and retention are free of discrimination.

Build the better you

We want to set everyone up for success, so here's the lowdown on how we hire. Our process is a two-way street – bringing you into our culture, while helping us learn how you think.

Our full process can last about eight weeks from application to offer, because we care about getting it right. These steps explain how we usually do things.

Before you get started, feel free to consider if you want to work with us. Strange question? Well, we give people a lot of space to navigate their day-to-day and that style isn't for everyone. We want you to be passionate about what you do and be sure this is the right fit. Because when skills and passion combine – it creates that 'Wow' moment.