QA OPS E2E Manager

Welcome to Haleon. We're a purpose-driven, world-class consumer company putting everyday health in the hands of millions. In just three years since our launch, we've grown, evolved and are now entering an exciting new chapter – one filled with bold ambitions and enormous opportunity.

Our trusted portfolio of brands – including Sensodyne, Panadol, Advil, Voltaren, Theraflu, Otrivin, and Centrum – lead in resilient and growing categories. What sets us apart is our unique blend of deep human understanding and trusted science.

Now it's time to fully realise the full potential of our business and our people. We do this through our Win as One strategy. It puts our purpose – to deliver better everyday health with humanity – at the heart of everything we do. It unites us, inspires us, and challenges us to be better every day, driven by our agile, performance-focused culture.

Job Purpose

• Ensure QA overview and lead all the operational execution activities in the production area
• Ensure that Nyon Plant products and bulk are produced in compliance with GMP requirements and both internal SOPs and regulatory approved documents

Key Responsibilities

• Lead a team of direct and indirect reports to meet the quality needs of the operations on site
• Ensure operations are compliant with internal Haleon standards (local and global procedures) and health authority expectations; in addition, ensure processes are efficient without compromise to quality of the finished product
• Oversight of the quality operations in production, logistics, facilities areas
• Liaise with the business partners and ensure cooperation and support with regards to efficiency programs within operations
• Manage a matrix organization with the indirect team of associates for QA review and release, qualification, product complaints investigation, supplier management support to ensure the QA team is aligned behind common objectives
• Appropriately manage escalations to ensure compliant and timely resolution
• Ensure engagement within the team and with the supporting quality systems and standards organization for definition and adherence to key performance measures
• Ensure adequate assessment and timely closure of deviation events, change control and capa within the operations – provide team support where needed
• Respect all GxP standards, GxP knowledge and experience to support Health Authorities requirements
• Support Inspection readiness and GMP Audit/Inspection execution
• Coordinate all QA activities related to project, improvement on line and Innovation on site (e.g project management, change control, deviation, qualification & validation)

 Knowledge/ Education / Experience Required

• Graduate (or equivalent) qualification with post qualification experience in the pharmaceutical/Consumer Goods industry
• 10+ years' experience in a Pharmaceutical/Consumer Goods environment, with at least 5 years in management position
• Proven process understanding (Pharma/Consumer Goods, GMP, investigation and qualification/validation)
• Direct experience with production operations
• Experience with Manufacturing site needs and constraints
• Experience in the continuous improvement process
• Safety, Quality, Result and Customer oriented
• Excellent Communication skills, in English and French
• Well organized, pragmatic and able to define and support Strategy
• Continuous improvement (knowledge in lean management)

 Job Posting End Date

Haleon are committed to mobilising our purpose in a way that represents the diverse consumers and communities who rely on our brands every day. It guides us in creating an inclusive culture, where different backgrounds and views are valued and respected – all in support of understanding and best serving the needs of our consumers and unleashing the full potential of our people. It's important to us that Haleon is a place where all our employees feel they truly belong.

During the application process, we may ask you to share some personal information, which is entirely voluntary. This information ensures we meet certain regulatory and reporting obligations and supports the development, refinement, and execution of our inclusion and belonging programmes that are open to all Haleon employees. 

The personal information you provide will be kept confidential, used only for legitimate business purposes, and will never be used in making any employment decisions, including hiring decisions.

If you require a reasonable adjustment or accommodation or other assistance to apply for a job at Haleon at any stage of the application process, please let your recruiter know by providing them with a description of specific adjustments you are requesting. We'll provide all reasonable adjustments to support you throughout the recruitment process and treat all information you provide us in confidence. 

The Haleon recruitment team will contact you using a Haleon email account ). If you are not sure whether the email you received is from Haleon, please get in touch.