Internship - QA Supplier Intern

Hello. We’re Haleon. A new world-leading consumer health company. Shaped by all who join us. Together, we’re improving everyday health for billions of people. By growing and innovating our global portfolio of category-leading brands - including Sensodyne, Panadol, Advil, Voltaren, Theraflu, Otrivin, and Centrum - through a unique combination of deep human understanding and trusted science. What’s more, we’re achieving it in a company that we’re in control of. In an environment that we’re co-creating. And a culture that’s uniquely ours. Care to join us.

This is an exciting time to join us and help shape the future. It’s an opportunity to be part of something special.

About the role

This position serves as quality interface and key player in relationship between Nyon plant and suppliers or 3rd parties/service providers. This position is involved in relevant QA supplier activities: documentation (Quality agreement, Specification, Local approval process through change controls, Supplier Monitoring, etc ), Audits requests to audit team and associated System updates, escalation to the Global Supplier Quality Operation team and complaints handling for suppliers (raw materials, packaging materials, consumables parties/services providers from a quality point of view for the purpose to guaranty conformity with GMP and GSK requirements.

This position will support Nyon plant supplier & 3rd parties/services providers qualification process.

Key Responsibilities

1/SUPPLIERS & 3rd PARTIES/SERVICE PROVIDERS QUALITY OVERSIGHT
- Suppliers and 3rd parties/service providers approval process, documentation management and monitoring: Issue and maintain up to date Quality Agreements, ensure the supply of the current technical specification to the supplier (PRS) or to the service providers (SRS), management of the SAP quality Records, maintain/update the list of approved suppliers & 3rd parties/service providers and participate to supplier monitoring process
- Perform Quality Risk analysis for suppliers (Raw materials, packaging material, consumables) and 3rd parties/service providers
- Manage changes related to suppliers & 3rd parties/service providers (Supplier notification, User /regulatory requirements, unsatisfactory audits outcome ) to ensure a full qualification of the supplier including technical requirements.
- Provide support to the Audit team in preparation to the annual supplier audit program, liaising with auditors for supplier information exchange and follow program completion
- Provide to affiliate and regulatory department all necessary support and documentation as per request
- Point of contact with Global Supplier Quality Organization
- Participate to the annual program for QA supplier deliverables and ensure completion as per the plan.

2/ SUPPLIERS & 3rd PARTIES/SERVICE PROVIDERS COMPLAINTS MANAGEMENT
- Follow-up with supplier on complaints related with materials (raw materials, packaging materials, consumables, and 3rd parties/service providers)
- Ensure that system and organization is in place for collecting information / samples and complaints follow-up until fully solved and CAPA implementation at supplier (including CAPA effectiveness check)
- Participate to escalation process

Qualifications and skills

Essential
- University degree in Pharmaceutical Technology, Chemistry, Pharmacy or equivalent scientific degree
- Knowledge related to supplier related activities (Quality Agreement writing, auditing, Supplier complaints management )
- Use of risk management tool and standard quality tool (Fishbone, 5Why, FMEA, etc)
- Working knowledge of regulatory agency requirements; US FDA, Swissmedic, EMEA, MHRA, WHO, ANVISA, ICH, ISO, PIC/S as well as others is required.
- Good interpersonal and leadership skills
- Safety, Quality, Result and Customer oriented
- Fluent (oral and written) in French and English
- Good communication & negociation skills
- Strong abilities for technical writing

Please save a copy of the job description, as this may be helpful to refer to once the advert closes.

Diversity, Equity and Inclusion

At Haleon we embrace our diverse workforce by creating an inclusive environment that celebrates our unique perspectives, generates curiosity to create unmatched understanding of each other, and promotes fair and equitable outcomes for everyone.

We’re striving to create a climate where we celebrate our diversity in all forms by treating each other with respect, listening to different viewpoints, supporting our communities, and creating a workplace where your authentic self belongs and thrives.

We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are.

At Haleon we embrace our diverse workforce by creating an inclusive environment that celebrates our unique perspectives, generates curiosity to create unmatched understanding of each other, and promotes fair and eq