Head of Sales Support/ Business Manager

JOB DESCRIPTION

J.P. Morgan Asset Management is a global leader in investment management, offering a comprehensive range of investment solutions across all major asset classes. . The Asset Management offices in Zurich and Geneva (approx. 30 people) are responsible for distribution and marketing in Switzerland and Liechtenstein, serving a diverse client base of financial intermediaries, wholesale, and institutional clients.

We are looking for an experienced and hands-on professional to lead our Sales Support function and act as a key partner to the Country Head of J.P. Morgan Asset Management Switzerland, to whom the role reports directly.

This role is central to the effective running of the Swiss sales franchise. Working in close partnership with the Country Head, it ensures that commercial priorities are well coordinated, financial performance is monitored, and client activity is fully supported. The position plays a key role in aligning stakeholders and maintaining smooth day-to-day operations across functions. It suits a practical, hands-on leader who combines strategic perspective with strong execution skills and client service in a lean and collaborative environment.

Job Responsibilities

• Lead and develop the Sales Support team across Zurich and Geneva, fostering a collaborative, results-driven, and service-oriented culture.
• Work closely with the Country Head and Client Advisors on planning, financial tracking, and performance analysis to support commercial objectives.
• Monitor and interpret key business metrics (AuM, flows, revenues, costs, margins) and provide timely insights to guide decision-making.
• Manage financial coordination and reporting, partnering with Finance and regional stakeholders to ensure accuracy, transparency, and alignment.
• Drive effective stakeholder management, serving as a central coordination point across Sales, Marketing, Operations, Compliance, and regional teams.
• Oversee day-to-day sales operations, ensuring consistency, efficiency, and a high standard of client service.
• Maintain oversight of governance and regulatory processes for the Swiss legal entity
• Contribute directly to key projects and initiatives, balancing leadership with hands-on delivery and execution.

Required qualifications, capabilities and skills

• Degree in Business, Finance, Economics, or a related field.
• 7–10 years of experience in sales support or business management within financial services or asset management, ideally in a lean, fast-paced environment with direct client impact.
• Strong understanding of the Swiss asset management landscape, including products, distribution, and regulation.
• Proven leadership experience in a lean team, with a hands-on approach to managing, motivating, and developing others.
• Strong analytical and financial skills, with experience producing and interpreting management information and reports.
• Excellent stakeholder management and communication skills, with the ability to build relationships and influence across teams.
• High proficiency in Excel and PowerPoint; experience with BI tools (Power BI, Tableau, QlikView) is advantageous.
• Fluent in German and English (written and spoken).
• Quick, adaptable, and effective at multi-tasking in fast-paced environments.
• Service-oriented, with a strong commitment to client outcomes.
• Commercially minded, detail-oriented, and accountable.
• Strong team player, supportive and effective in motivating others.

ABOUT US

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

ABOUT THE TEAM

J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.