Development Manager

Position Type
Full time

Type Of Hire
Experienced (relevant combo of work and education)

Education Desired
Bachelor of Computer Science

Travel Percentage
0%

We are FIS. Our technology powers the world's economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients and communities. If you're ready to start learning, growing and making an impact with a career in fintech, we'd like to know~ Are you FIS?
We are currently looking for an experienced
Development Manager
to steer the FIS product "Cortex" on the local Swiss market from our Zurich office.

About The Role
As a Development Manager, your skills will be at the core of changing the way the world pays, banks and invests. You'll plan and manage the application development and client delivery activities that range from small and simple software applications, to components of large and complex software applications.

About The Team
We are Professional Services for Retail Payments in Europe who implements our Payment solution called "Cortex" that caters to the card issuing, authorizing and POS, ATM acquiring in integration with our other software solutions. Our team gathers customer requirements, designs, develops and interacts with our customers face to face onsite as well as remotely to provide software implementation support.

What You Will Be Doing

• Software Development~ Conducting software design, debugging, and providing beta support to ensure high-quality deliverables
• Customer Support~ Offering working hours as well as out-of-hours support to clients across Europe, ensuring service continuity and issue resolution
• Client Engagement~ Traveling to client sites for software implementation and support, as required by business needs
• Cross-Functional Collaboration~ Working closely with Project Managers, Business Analysts, Test Analysts, Customer Support Technicians, and the Release Management Team to deliver robust software solutions
• Technical Leadership~ Participating in the design and development of applications while leading your team through the full software development lifecycle
• Infrastructure Coordination~ Liaising with internal service groups to acquire, maintain, and manage development infrastructure, ensuring systems are up-to-date and aligned with technology standards
• Strategic Planning~ Identifying short-term and long-term software and hardware requirements to support development activities in line with FIS core practices
• Managing Resources~ Overseeing recruitment, performance evaluations, compensation reviews, and employee transitions (hiring and offboarding)
• Resource Planning~ Identifying, allocating, and forecasting technical resource requirements to meet project and business needs

What You Will Need

• Extensive Industry Experience~ At least 10 years of experience in software management and support within Retail Payment Solutions, with in-depth knowledge of the FIS Cortex, and Switzerland card and payments industry
• Strong Communication Skills~ Exceptional verbal and written communication abilities, with a proven track record of leading teams effectively under pressure and engaging with executive-level clients
• Team Leadership Experience~ 4+ years of experience managing small to medium-sized FIS Cortex Teams involved in software development and support
• Customer Support Expertise~ Hands-on experience in supporting production incidents, including both online and offline troubleshooting of FIS Cortex

• Technical Proficiency~

• Experience developing and supporting medium to large-scale software solutions on Red Hat Enterprise Linux (RHEL) and IBM AIX Power Systems

• Proficient in technologies including~

• Unix C development with Oracle BEA Tuxedo and third-party libraries (libXML2, cURL, OpenSSL)

• Using Embedded SQL for Informix and Oracle in Unix C
• Perl and Bash scripting

• Oracle Database PL/SQL

• Database Expertise~

• Practical knowledge of Oracle and Informix RDBMS, with strong skills in schema design and maintenance

• Experience using Oracle Golden Gate for data migration from Informix to Oracle

• Business Analysis Skills~ Ability to assess client business needs and determine appropriate support strategies pertaining to FIS Cortex

• Educational Background~ Bachelor's degree in Computer Science or equivalent professional experience

Added Bonus If You Have

• Project Management Expertise~ Demonstrated knowledge of project management principles and practices
• Agile Methodology Experience~ Certification and hands-on experience with Agile frameworks such as Scrum, Kanban, or equivalent
• Process Automation Skills~ Proven experience in implementing development process automation within software engineering environments
• Requirements Engineering~ Strong background in gathering business requirements, drafting detailed specification documents, and securing stakeholder approvals

What We Offer You
At FIS, you can grow your career as far as you want to take it. Here's what else we offer~

• Opportunities to make an impact in fintech
• Personal and professional learning
• Inclusive, diverse work environment
• Resources to give back to your community
• Competitive salary and benefits

Privacy Statement
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.