Associate Director, Key Account Management – Life Sciences Clients

Join us on our exciting journey

IQVIA is The Human Data Science Company, focused on using data and science to help healthcare clients find better solutions for their patients. Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness advances in healthcare information, technology, analytics and human ingenuity to drive healthcare forward.

About the Role

We are looking for a highly strategic and commercially driven Associate Director to join our team, with responsibility for leading strategic partnerships with a portfolio of Swiss-headquartered life sciences clients, focusing specifically on their regional and global teams based in Switzerland.

This role is central to how IQVIA engages with some of its most important growth customers. The successful candidate will serve as the primary commercial point of contact, representing IQVIA's full commercial portfolio and ensuring an exceptional client experience. Acting as a trusted partner and growth driver, the Associate Director will deepen executive relationships, uncover new opportunities, and orchestrate cross-functional collaboration — leading through influence to bring the right expertise together to address evolving client priorities and deliver tailored, high-value solutions. S/he will work closely with the Key Account Community and Service Line leads.

Success in this role requires the ability to lead executive-level discussions and negotiations, cultivating enduring relationships that position IQVIA as a strategic partner of choice.

Key Responsibilities

• Lead and expand strategic partnerships with assigned accounts, positioning IQVIA as a long-term, trusted advisor and value creation partner.
• Drive sustainable account growth by identifying, developing, and converting opportunities while keeping client objectives and priorities at the center of every engagement.
• Shape and drive executive-level interactions and negotiations, strengthening senior relationships and advancing IQVIA's strategic positioning within each account.
• Uncover cross-sell and upsell opportunities to expand wallet share across ourfull commercial portfolio.
• Lead and maintain strong collaboration with the assigned IQVIA's Commercial Service Line SMEs (Strategy Consulting, Market Access, Analytical Services, Information Offerings, Real World Solutions, Commercial Technology, etc.) to shape client proposals, go-to-market strategies, and ensure consistent execution.
• Develop deep organizational insight, understanding client governance, influence networks, and decision-making dynamics to steer strategy and engagement at the executive level.
• Monitor market dynamics, including competitor strategies and client decision-making, to maintain a competitive edge.
• Actively network across the life sciences ecosystem to bring in fresh insights, best practices, and competitive intelligence.

Candidate Profile

• 8+ years of experience in Account Management, Consulting, or a similar client-facing role within complex or innovation-driven industries (including but not limited to life sciences, healthcare, technology, FMCG, financial services, energy, etc.).
• Exceptional relationship-building skills, with the ability to establish and sustain trusted partnerships even without a warm introduction.
• Strong strategic and commercial acumen, consistently exceeding revenue and growth targets while maintaining client confidence and partnership integrity.
• Skilled influencer and collaborator, able to align and motivate cross-functional teams and senior stakeholders without formal authority.
• Confident negotiator, experienced in managing contractual and procurement discussions with professionalism and precision.
• Structured, resilient, and proactive, capable of managing multiple priorities while maintaining focus on client success.
• Degree in Business, Life Sciences, or related field; MBA or equivalent experience preferred.
• Willingness to be on-site with the client and travel frequently within Switzerland.

Mindset & Drive

• Passionate, driven, and resilient — brings energy, determination, and a growth mindset.
• Willing to go the extra mile to deliver exceptional outcomes.
• Thrives in fast-paced, complex environments, maintaining focus, positivity, and commitment even under pressure.
• Collaborative at the core, fostering trust, openness, and shared success across teams, clients, and stakeholders.

Why Join?

You can drive your career at IQVIA and choose the path that best defines your development and success. With exposure across diverse geographies, capabilities, and vast therapeutic and information and technology areas, you can seek opportunities to change and grow without boundaries.

We know that meaningful results require not only the right approach but also the right people. Regardless of your role, we invite you to reimagine healthcare with us. You will have the opportunity to play an important part in helping our clients drive healthcare forward and ultimately improve human health outcomes.

It's an exciting time to join and reimagine what's possible in healthcare.

Moving healthcare forward. Together.

IQVIA is a strong advocate of diversity and inclusion in the workplace. We believe that a work environment that embraces diversity will give us a competitive advantage in the global marketplace and enhance our success. We believe that an inclusive and respectful workplace culture fosters a sense of belonging among our employees, builds a stronger team, and allows individual employees the opportunity to maximize their personal potential.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more