Product Manager – Digital Services 100

Product Manager – Digital Services 100% (all genders)

Location Nänikon, Canton of Zurich, Switzerland

Date posted December 05, 2025

Job ID 20921

Our Opening and Your Responsibilities

The Industrial Division is undergoing a major transformation as we shift from classical, device-oriented service models towards innovative, data driven digital services. With millions of sensors in the field producing valuable data, we now have the opportunity to unlock entirely new value for our customers and generate future revenue streams beyond traditional service offerings.

You will join at a moment when we are moving from exploratory concepts and prototypes into scalable, customer validated solutions. This includes understanding the willingness to pay, identifying high value applications and shaping offerings that improve customer processes and efficiency. The environment is highly dynamic, innovation driven and ideal for someone who wants to shape the strategic direction of digital services in a global industrial context.

We are seeking a dynamic and experienced Product Manager to drive the development and delivery of innovative digital service offerings. In this role, you shape customer centric solutions, validate them through targeted pilots und work closely with R&D, Sales and Operations to turn data-based concepts into scalable services. You help accelerate the shift from classical device-oriented service models to digital, value-adding solutions for our customers. The ideal candidate brings at least five years of experience in digital business or product management and combines technical understanding with strong strategic and communication skills.

Key Responsibilities

• Define and shape the digital service offering based on market needs, customer insights and strategic priorities.
• Identify and prioritize high value use cases, ensuring commercial viability and relevance for global customers.
• Translate customer requirements into precise user stories and technical specifications for R&D teams.
• Evaluate early concepts, prototypes and exploratory ideas, integrating structured customer feedback.
• Design, plan and execute targeted pilot projects to validate digital service concepts in real customer environments.
• Collaborate closely with R&D, Sales, Operations and market organizations to ensure feasibility, scalability and business fit.
• Develop and maintain the product roadmap, manage backlog priorities and align releases with strategic business objectives.
• Monitor product performance, customer satisfaction and adoption, driving continuous improvement and coordinating go to market activities.

What You Need to Succeed

Qualifications

• Minimum of five years of experience in digital business, product management or a comparable field.
• Proven track record in developing and launching digital products or services end to end.
• Strong understanding of customer centric product development, lean startup principles and agile methodologies.
• Ability to act as an effective interface between customers, R&D and business stakeholders.
• Solid technical understanding in areas such as connectivity, IoT, data-based applications or algorithmic concepts.
• Strong strategic and conceptual abilities, with experience translating diverse inputs into clear recommendations.
• Experience with product metrics, experimentation methods, pilot evaluation or A/B testing.
• Proficiency with digital platforms, integrations and tools such as Jira, Confluence or analytics environments; fluency in Englisch, German is a plus.

Our Offer to You

What we offer

• An innovative and collegial working environment at the interface between development and production
• Flat hierarchies, short decision-making processes and a high level of personal responsibility from day one
• The opportunity to actively shape production processes and make measurable contributions to the company's success
• Modern working conditions, flexible working hours and a healthy work-life balance concept
• Comprehensive training opportunities in the technical and project-related area
• Attractive additional services and amenities (e.g. company canteen, parking spaces, good accessibility by public transport)
• You can expect challenging, interesting, and varied tasks in an innovative and international environment, with the opportunity to network globally and achieve your career goals.

Have we raised your interest? Then we look forward to receiving your complete application at our Job portal.

Please note that we do not accept any application documents via e-mail, only applications submitted on our job platform due to our data protection guidelines. Furthermore, we do currently not accept applications from recruitment agencies for this role.

If you have any question, please do not hesitate to contact our Talent Acquisition Team ta-

About Mettler Toledo

METTLER TOLEDO is a global leader in precision instruments and services. We are renowned for innovation and quality across laboratory, process analytics, industrial, product inspection, and retailing applications. Our sales and service network is one of the most extensive in the industry. Our products are sold in more than 140 countries, and we have a direct presence in approximately 40 countries. For more information, please visit

Equal Opportunity Employment

We are an equal opportunity employer and value diversity at our company. We give consideration for employment without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, or any other protected classification. You can find more details in our Equal Employment Opportunity Policy.