Logistics Coordinator

Role Overview

We have an exciting opportunity for someone to join us as a Logistics Coordinator to work in a truly global environment, supporting our Supply Chain team lead to oversee and improve our end-to-end supply chain process for customers handled by Swiss trading desk. This role provides excellent long-term development potential for an individual eager to demonstrate their skills and experience within the fast-paced soft commodities sector.

Business Overview

Volcafe Ltd is one of the world's leading international green coffee trading companies, operating in over 20 countries globally. Our expertise spans green coffee procurement and preparation, sustainability, blending, quality control, risk management and export as well as importing and distribution. We supply the world's major coffee roasters and retail distributors with their green coffee requirements, with significant strategic growth ambitions for the future. We are part of ED&F Man Commodities, a world leading trader of agricultural products including coffee, sugar, molasses and animal feed.

Volcafe works across the whole green coffee supply chain to make coffee business better, together with our partners and employees. We have built and operate sustainable coffee supply chains across all our origins, addressing key economic, social and environmental issues in coffee farming communities. Our Volcafe Way farmer support programme engages with thousands of coffee farmers and provides a holistic response to the challenges they face.

This role will be working from our Volcafe office based in Winterthur, Switzerland.

Key Accountabilities

• Execute timely and accurate logistics processes for assigned coffee client portfolio, including shipment coordination and documentation.
• Coordinate with external partners (ocean freight, warehousing and transportation) to ensure smooth operations and validate service invoices.
• Maintain contract execution systems and update shipment status in line with standardized processes.
• Handle documentation for imports, exports, and related activities; upload documents to customer portals and internal platforms, ensuring follow-ups as needed.
• Support sales-related activities such as bank collections, spot deliveries, and assist in resolving incidents (e.g., rejections, quality claims and insurance cases).
• Assist in ensuring compliance with internal policies and customer requirements; provide support during certification audits (e.g. organic and fair trade).
• Collaborate with traders, finance and global service teams to resolve operational issues and contribute to process improvements.
• Prepare and share data reports as required by internal stakeholders.

Skills and Experience

• Considerable hands-on international logistics management and/or commercial trade execution experience, preferably within the commodity trading sector.
• Basic understanding of ocean freight processes, warehousing services, and international trade documentation, with a willingness to learn and grow expertise.
• Comfortable working in a global, cross-functional environment and able to manage tasks independently or with guidance when needed.
• Proficient in Microsoft Word and Excel essential.
• Familiarity with data analysis and reporting tools advantageous.
• Proactive and collaborative, with good communication skills to work effectively across teams and departments.
• Takes responsibility for assigned tasks and follows through to completion with attention to detail.
• Organized and detail-oriented, able to handle multiple priorities while ensuring accuracy in day-to-day activities.

We recognise that talent comes in many forms, and we value potential just as much as experience. If this role excites you but you don't meet every requirement, we still encourage you to apply.

Our Offer

We provide a fast-paced, stimulating and truly global environment, which will stretch your abilities and channel your talents. We also offer competitive salary and benefits combined with outstanding career development opportunities in one of the global leaders in soft commodity trading.

Our Values

Respect, Integrity, Meritocracy, Client Focus, Entrepreneurship

Our values define who we are. They are the fundamental beliefs that determine our actions and guide our behaviour. They influence the way we communicate and collaborate, and define the way we engage with our clients, partners, and communities. Our values are underpinned by a set of essential behaviours, which form part of our performance management approach. Delivering on our objectives is very much about 'what' we do, but these essential behaviours also provide a guide and measure for 'how' we do things. Our performance essentials are Take Initiative, Self‐Management, Deliver Results and Collaboration.

Our Commitment

We are committed to creating and sustaining an inclusive and diverse work environment where all employees are treated with dignity and respect. We are committed to promoting equal opportunities in employment and are focussed on actively building and developing diverse teams. All qualified applicants will receive equal treatment without regard to race, colour, sex, gender, age, religion or belief, ethnic or national origin, marital or civil partner status, physical or mental disability, military or veteran status, sexual orientation, gender reassignment (identity, gender expression), genetic information or any characteristic protected by local law.

We are willing to make any reasonable adjustments throughout our recruitment process.