Senior Manager, Master Data Governance

Employment Type: Permanent
Contract Duration: 27 months

At IATA, we represent over 350 airlines worldwide, striving to make
aviation safer, smarter, more sustainable, and inclusive.

• Our Values are not just words on a page - they are the energy behind everything we do: ONE IATA - We collaborate across teams, TRUSTED - We do the right thing, INNOVATIVE - We make tomorrow better, INCLUSIVE - We embrace diverse perspectives.

• With over 30,000 courses available, we believe in continuous learning and support your growth in an ever-changing industry.

• Diversity, equity, and inclusion are our priorities. We are certified by the Equal Salary Foundation, offering equal pay and family-friendly policies.

• We encourage community involvement through volunteering and strive to make tomorrow better for aviation and our communities. We offer time off so you can support causes important to you.

• We promote work-life balance with flexible work options, including remote and hybrid work, a generous 'work from abroad' policy, and you get your birthday off

Part
of the Information and Data (I&D) Division, the Data Governance team is
dedicated to defining and implementing Master Data Management best practices
within our organization. Our mission is to make data and analytics more
accessible, trustworthy, and actionable. We maximize the value of data and
analytics initiatives by promoting the proper use of analytics in business
processes, ensuring accurate insights based on quality data, reducing risks
with security, and guiding the prioritization of projects so the right
information is available at the right time.

As a Senior Manager Master Data Governance, you
will:
- Lead
the end-to-end implementation of MDM solutions, from requirements
gathering to deployment and post-go-live operational support.
- Collaborate
with business stakeholders to define master data domains, data quality
rules, and governance processes.
- Translate
business requirements into functional and technical specifications for the
MDM platform.
- Oversee
solution design, data modeling, and integration with enterprise systems
(ERP, CRM, etc.).
- Establish
data governance roles (data owners, stewards, custodians).
- Define
policies and procedures for data creation, modification, and deletion.
- Analyze
how MDM will affect existing processes and systems.
- Document
process changes and update SOPs.
- Identify
risks and mitigation strategies for resistance or disruption.
- Align
governance with organizational compliance and regulatory requirements.
- Create
ongoing learning programs to sustain adoption.
- Provide
leadership and guidance to project teams, data stewards, and technical
specialists.

- 7+
years of experience in Master Data Management with proven track record of
leading end-to-end implementations (planning, design, build, deployment,
and support).
- Experience
with multi-domain MDM (Customer, Product, Supplier, etc.).
- Experience
defining data standards, policies, and compliance requirements.
- Strong
understanding of MDM concepts, data governance frameworks, and data
quality management.
- Experience
with leading MDM platforms (e.g., Informatica, SAP MDG, Reltio, Profisee).

- Excellent
communication and stakeholder engagement abilities.
- Familiarity
with data integration, migration, and enterprise architecture principles.
- Fluency in
English; other languages are a plus in our international organization

Travel Required: N

Learn more about IATA's role in the industry, our benefits, and the team at iata/careers/. We are looking forward to hearing from you