Customer Experience Intern

Vor 7 Tagen

Lausanne, Waadt, Schweiz Vanguard Internet SA Vollzeit CHF 40'000 - CHF 60'000 pro Jahr

About us

Working at Batmaid is about changing the cleaning industry and fighting the black market on as many fronts as possible. It is about providing the leading marketplace to hire trusted, insured, and declared professionals for our customers' cleaning services and needs.

Today we are leaders in Switzerland and Luxembourg, but we are now ready to take over the whole European continent with our business in an ambitious expansion plan. An achievement we are confident in accomplishing in the next 3 years

For this reason, we are looking for a Customer Experience Intern to our Headquarters in Lausanne, Switzerland. You will be part of the Customer Experience team and will be responsible for delivering a 5* customer satisfaction. We strive to offer the best customer experience and your mission is to pursue our innovative, intuitive, and above all customer-oriented vision to provide our clients a unique experience.

Your mission

  • Constantly coach our Batmaids with care and cleverness.
  • Offer customized solutions to our clients.
  • Negotiate with agents and clients to fix last-minute issues.
  • Ensure 100% service satisfaction.
  • Work with the management team to solve complex cases.
  • Participate in projects on operational continuous improvement and process development.
  • Become a pro in execution/time management/team playing and much more

Your weapons

  • A sociable, friendly, and positive attitude.
  • Fluent English and French, German is a plus.
  • Excellent communication and telephone etiquette skills.
  • Ability to perform with attention to detail, speed, and accuracy.
  • Proactivity and ability to work with minimal supervision. Humble, hard-working, self-starter with a roll-up-your-sleeves attitude.

Additional information

  • 6-month full-time position. Starting December 2021 or January 2022.
  • Responsibilities from day 1 and coaching from your devoted manager.
  • A place to learn, grow and surpass yourself.
  • Unique skills to be developed.

If you have made it this far and believe you have what it takes… you may be the right person for us.

Apply today

  • Customer Experience Intern

    Vor 7 Tagen

    Lausanne, Waadt, Schweiz Vanguard Internet SA Vollzeit CHF 40'000 - CHF 60'000 pro Jahr

    About usWorking at Batmaid is about changing the cleaning industry and fighting the black market on as many fronts as possible. It is about providing the leading marketplace to hire trusted, insured, and declared professionals for our customers' cleaning services and needs.Today we are leaders in Switzerland and Luxembourg, but we are now ready to take over...

  • Customer Experience Specialist

    Vor 7 Tagen

    Lausanne, Waadt, Schweiz Cross Borders Talents Vollzeit CHF 13'000 - CHF 15'500 pro Jahr

    Position: Bilingual Customer Experience Specialist (French & English) WITHRelocation to PortugalKickstart your international career in sunny PortugalJoin a vibrant, supportive team in Lisbon or Porto and work with some of the worlds leading brands as a Bilingual Customer Experience Specialist. Whether youre looking for your first big move abroad or want to...

  • Customer Experience Associate

    Vor 7 Tagen

    Lausanne, Waadt, Schweiz Vanguard Internet SA Vollzeit CHF 60'000 - CHF 90'000 pro Jahr

    Batmaid is about changing the cleaning industry and fighting the black market on as many fronts as possible. It is about providing the leading platform to book trusted, insured, and declared professionals for our customers home needs. Today, we are leaders in Switzerland and Luxembourg and, in 2021, we raised CHF25 million in a B series funding. This...

  • MBA Participant Experience Coordinator intern

    vor 2 Wochen

    Lausanne, Waadt, Schweiz IMD Vollzeit CHF 40'000 - CHF 60'000 pro Jahr

    About IMDThe International Institute for Management Development (IMD) has been pioneering leadership development for nearly 80 years. Founded by business for business, we are an independent university institute with Swiss roots and global reach. Operating from Lausanne with strategic hubs in Singapore, Shenzhen, and Cape Town, IMD works with 19,000+...

  • MBA Participant Experience Coordinator intern

    vor 1 Woche

    Lausanne, Waadt, Schweiz IMD Vollzeit CHF 40'000 - CHF 60'000 pro Jahr

    Contract Type: Fixed-term maximal About IMD The International Institute for Management Development (IMD) has been pioneering leadership development for nearly 80 years. Founded by business for business, we are an independent university institute with Swiss roots and global reach. Operating from Lausanne with strategic hubs in Singapore, Shenzhen, and Cape...

  • Executive MBA Participant Experience Coordinator intern

    vor 2 Wochen

    Lausanne, Waadt, Schweiz IMD Vollzeit CHF 40'000 - CHF 60'000 pro Jahr

    Contract Type: Fixed-term maximal About IMD The International Institute for Management Development (IMD) has been pioneering leadership development for nearly 80 years. Founded by business for business, we are an independent university institute with Swiss roots and global reach. Operating from Lausanne with strategic hubs in Singapore, Shenzhen, and Cape...

  • Executive MBA Participant Experience Coordinator intern

    vor 2 Wochen

    Lausanne, Waadt, Schweiz IMD Vollzeit CHF 40'000 - CHF 60'000 pro Jahr

    About IMDThe International Institute for Management Development (IMD) has been pioneering leadership development for nearly 80 years. Founded by business for business, we are an independent university institute with Swiss roots and global reach. Operating from Lausanne with strategic hubs in Singapore, Shenzhen, and Cape Town, IMD works with 19,000+...

  • Kick-Ass Intern

    Vor 7 Tagen

    Lausanne, Waadt, Schweiz Vanguard Internet SA Vollzeit CHF 30'000 - CHF 50'000 pro Jahr

    About usWorking at Batmaid is about changing the cleaning industry and fighting the black market on as many fronts as possible. It is about providing the leading marketplace to hire trusted, insured, and declared professionals for our customers' cleaning services and needs.Today we are leaders in Switzerland and Luxembourg, but we are now ready to take over...

  • Customer Experience Associate

    Vor 7 Tagen

    Lausanne, Waadt, Schweiz Vanguard Internet SA Vollzeit CHF 40'000 - CHF 80'000 pro Jahr

    Working at Batmaid is about changing the cleaning industry and fighting the black market on as many fronts as possible. It is about providing the leading marketplace to hire trusted, insured and declared professionals for our customers cleaning services and needs.Today we are leaders in Switzerland and Luxembourg, and have launched Batmaid for Business to...

  • Automotive Customer Project Engineer

    Vor 5 Tagen

    Lausanne, Waadt, Schweiz Bcomp Ltd Vollzeit CHF 60'000 - CHF 120'000 pro Jahr

    Bcomp Ltd. is a young and dynamic Swiss company specialised in the development, marketing and sales of natural fibre composite solutions for high performance applications. With a background in the sports industry, we are now focusing on establishing ourselves in the mobility market. We develop sustainable lightweighting solutions based on natural fibres in...