Customer Experience Specialist

Vor 6 Tagen

Lausanne, Waadt, Schweiz Cross Borders Talents Vollzeit CHF 13'000 - CHF 15'500 pro Jahr


Position: Bilingual Customer Experience Specialist (French & English) WITHRelocation to Portugal

Kickstart your international career in sunny Portugal

Join a vibrant, supportive team in Lisbon or Porto and work with some of the worlds leading brands as a Bilingual Customer Experience Specialist. Whether youre looking for your first big move abroad or want to take your career global, this is your opportunity to grow in a dynamic, people-first environment.

Whats in It for You?

Competitive Salary Earn 13,000 to 15,500 per year

Meal Allowance Enjoy delicious meals on us

Transport Allowance Get to work with ease

Health Insurance Coverage from Day 1, free after 6 months

Performance Bonuses Earn more based on your success

Relocation Support Well help you settle in smoothly

Your Day-to-Day:

As a Customer Experience Specialist, youll be the first point of contact for customers across various channelsphone, email, chat, and social media. Your mission? Deliver top-notch service, solve problems, and leave customers feeling supported and valued.

You'll:

  • Help customers with orders, questions, and tech issues

  • Engage across multiple communication channels

  • Tailor your tone and approach to match brand guidelines

  • Resolve escalations with professionalism and empathy

  • Log cases and interactions with accuracy and care

Are You a Great Fit?

Experience in customer support (voice, email, or chat) is a big plus

Tech-savvy or have troubleshooting experience? Even better

Excellent communication and multitasking skills

Cool under pressure, with a positive attitude

Fluent in French and English 

Why Join Us?

Were not just offering a jobwere offering an adventure. Live and work in one of Europes most beautiful countries, develop your career with international brands, and be part of a team that truly values people.

Apply today and take the leap toward a rewarding global career in Portugal


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