Atlassian License Specialist

Remote | Full-Time

We are searching for a dedicated and knowledgeable bilingual (French/English) Atlassian License Specialist to join our team as part of our Atlassian Solution Partner program, with a primary focus on license sales.

About You

Experience Level: Senior

As an Atlassian License Specialist, you will be responsible for driving license sales, managing client relationships, and ensuring clients have the right Atlassian solutions to meet their needs.

Your role will involve expertly guiding clients through their licensing options and providing tailored recommendations to optimize their software investments.

Key Responsibilities:

• Oversee the end-to-end licensing process, including but not limited to initial application purchases, renewals, modifications, and cancellations.
• Serve as the primary point of contact for the internal Sales team to prepare, review, and submit customer license estimates, ensuring accuracy and completeness of all required documentation.
• Build and nurture strong customer and Atlassian relationships, acting as a trusted advisor for all matters related to Atlassian licensing.
• Conduct thorough assessments of customers' Atlassian software needs, identifying opportunities to upsell or cross-sell additional licenses, products, and third-party Marketplace applications.
• Expertly explain the features, benefits, and value propositions of various Atlassian products and licenses to clients.
• Collaborate closely with our Sales and Marketing teams to develop and execute effective strategies to promote Atlassian license offerings.
• Prepare and deliver compelling license proposals and presentations tailored to customers' specific business needs and goals.
• Stay informed about the latest updates and changes in the Atlassian product landscape, ensuring accurate and up-to-date knowledge of available licenses.
• Manage and maintain accurate records of client interactions, licenses, and sales activities within our CRM system.
• Provide exceptional customer service by addressing customer inquiries, resolving concerns, and ensuring a smooth license acquisition process.
• Participate in industry events, webinars, and other promotional activities to increase brand awareness and drive license sales.

Qualifications:

• Fluent in French and English, both written and verbal
• Proven track record in software sales, preferably with experience in selling Atlassian licenses or related technology solutions.
• Excellent communication and negotiation skills, with the ability to effectively convey complex information and influence purchasing decisions.
• Results-oriented mindset with a focus on achieving and exceeding sales targets.
• Exceptional interpersonal skills, with the ability to establish rapport and build lasting relationships with customers.
• Proficiency in using CRM software and sales tools to manage leads, opportunities, and customer interactions.
• Self-motivated and able to work independently, while also contributing effectively to a collaborative team environment.
• Adept at identifying customer pain points and offering tailored solutions to address them.
• If you are passionate about driving license sales and helping customers optimize their Atlassian software investments, we invite you to apply for this exciting role. Join our team and play a crucial part in expanding our customer base and promoting the value of Atlassian in enhancing collaboration and productivity.

Founded in 2011, Modus is a global, fully remote team of world-class technologists who thrive in a collaborative, innovative environment. We were fully remote before it was cool We support organizations on their digital transformation journey through strategic consulting and full lifecycle product development, partnering with industry leaders including Atlassian, GitHub and AWS. Recognized as one of the Inc. 5000 Fastest Growing Private Companies for nine years and a top remote work company by FlexJobs, we have helped some of the world's largest brands deliver powerful digital experiences.

We combine boutique expertise with enterprise-scale capabilities, helping organizations drive customer engagement, enhance retention, and maximize long-term value. As an award-winning Atlassian partner, we enable businesses to build customer-centric products that foster lasting relationships and adoption.

• Remote work with AMER hours
• Modus Global Office Programme: for when you want to get out of your home, we offer on-demand access to private offices, meeting rooms, coworking spaces and business lounges in locations in over 120 countries. 
• Employee Referral Program 
• Client Referral Program 
• Travel according to client or team needs
• The chance to work side-by-side with thought leaders in emerging tech
• Access to more than 12,000 courses with a licensed Coursera account.
• Possibility to obtain paid certification/courses if they align with company goals and are relevant to the employee's role

Additional benefits might apply contingent on your location.

Modus Create is a global consulting firm that helps organizations modernize their platforms, products, and processes. From open-source roots to enterprise transformation, we bring together strategy, design, engineering, and AI to build what's next.

• 100% remote since day one
• Named a top company for remote work by FlexJobs and Inc.
• Trusted by leading brands across the globe
• Culture of autonomy, mastery, inclusion and continuous learning
  
  

By joining our team, you'll be part of a high-performing group that leverages each other's strengths and celebrates every success together. Apply now and show us you have what it takes to drive impactful Atlassian products & strategies with Modus Create