Product Manager

Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue. As the first solution to allow IT to progress from reactive problem solving to proactive optimization, Nexthink enables its more than 1,300 customers to provide better digital experiences to more than 18 million employees. Dual headquartered in Lausanne, Switzerland and Boston, Massachusetts, Nexthink has 9 offices worldwide.

#LI-Hybrid

We're at an exciting point of transformation. Today, our platform helps users explore and visualize data through dashboards and a robust library of UI components. Tomorrow, we're reimagining that experience — powered by AI-native workflows and more intuitive, conversational interfaces.

We're looking for a Product Manager to take ownership of key areas of our product today, while growing alongside the team into the future. You'll drive projects across internal UI tools, dashboard experiences, and platform-level capabilities that support feature development across the organization.

This is a great opportunity for someone with 1+ years of product management experience, or 3+ years in a related field (engineering, design, analytics, product ops) who's ready to take the next step in driving end-to-end product work.

Example Projects We've Recently Shipped:

• A segmentation visualization that helps users quickly pinpoint which groups (e.g. departments, OS versions, app versions) are most affected by an issue — enabling faster root cause analysis and troubleshooting.
• A new range visualization that displays the median, minimum, and maximum values over time — giving users a clearer picture of data variability and helping them catch anomalies early.

What You'll Do

• Own and drive the end-to-end problem definition and prioritization of features, collaborating closely with design and engineering partners throughout delivery.
• Partner with customers to deeply understand their jobs-to-be-done, map user journeys, and identify friction points and unmet needs.
• Define and communicate clear problem statements, success metrics, and business cases, working with design to explore solutions and with engineering to validate feasibility.
• Support the design team in solution exploration, ensuring alignment with user needs and product strategy.
• Collaborate with engineering to plan and deliver scalable solutions that address validated customer problems and improve product value and usability.
• Make thoughtful trade-offs between speed, scope, and quality — balancing customer and business needs with technical constraints and delivery timelines.
• Write clear, actionable product specifications that articulate the problem, desired outcomes, and success criteria, and contribute to reviewing feature usability, accessibility, and consistency.
• Actively participate in agile ceremonies with the broader triad (product, design, engineering), including sprint planning, standups, backlog grooming, and retrospectives.

• Bachelor's degree in a relevant field (e.g. Computer Science, Business IT, Engineering or related discipline).
• 2+ years of experience working as a Product Manager or Product Owner.
• Experience in the technology sector, specifically with web or SaaS products.
• Attention to detail and genuine curiosity for how users interact with data and interfaces.
• Ability to break down complex problems and translate into clear, compelling product improvements.
• Proven track record of collaborating with engineers and designers to ship high-quality product features.
• Excellent communication and collaboration skills, with experience aligning stakeholders and leading through influence.
• Familiarity with frontend concepts like reusable components, design systems, and layout structures.
• A self-starter mindset —proactive, autonomous, and comfortable navigating a fast-paced, evolving environment.
• Professional-level English (spoken and written) .

Nice to have

• Background in B2B SaaS, internal tools or complex UI environments.
• Experience building dashboards with tools like Tableau, Power BI or open-source frameworks (e.g., Metabase, Superset).
• Experience conducting discovery or user research to inform frontend design and interaction decisions.

Why you'll love it here

Impact: Your work directly fuels Nexthink's growth and market leadership.

Growth: Be part of a company scaling rapidly – with career opportunities that grow as fast as we do.

Culture: Thrive in an environment that values innovation, collaboration, and pushing boundaries.

Global Reach: Collaborate with a diverse, international team.

We are the pioneers and trailblazers of a global IT Market Category (DEX) that is shaping the future of how the world works, giving our customers' IT Teams total digital visibility across their enterprise. Our innovative solutions integrate real-time analytics, automation, and employee feedback across all endpoints. This enables our IT teams to solve complex technical challenges, create ever more productive workplaces, and deliver happy, satisfied employees in the digital workplace.

With over 1000 employees across 5 continents, Nexthink operates as One Team, connecting, collaborating and innovating to continuously grow. We call our employees 'Nexthinkers' and our commitment to diversity, inclusion, and equity is second to none. We currently have over 75 nationalities working with us, from all cultures and backgrounds, speaking many different languages.

If you are looking for a change and like a nice atmosphere, lots of challenges, and having fun while working, this is a great opportunity for you Join Nexthink, a global leader in enterprise software and part of Switzerland's world-renowned Deep Tech powerhouse. You'll work in a thriving innovation hub recognized for cutting-edge technology, world-class talent, and groundbreaking projects shaping the digital workplace of the future. Check what we offer:

• Permanent Contract and a competitive compensation package.
• Beautiful office with a view of Lake Geneva, conveniently located next to the Prilly-Malley train station.
• Hybrid work model balancing office and remote work.
• Flexible Hours and unlimited vacation (employees have unlimited paid time off on top of the 25 days of holidays we offer) plus 3 company-paid volunteer days.
• Free access to a fitness centre inside the building.
• Reimbursement of the half-fare travel card for public transport.
• Reimbursement up to 50% of the cost of French classes.
• Fresh fruit, cookies, and soft drinks as well.
• Regular company and team events like Voluntary Days, Pizza talks, Team Building activities, hosting Meetups at the office and more
• Bonuses for referring successful hires after three months of continuous employment.
• We offer a relocation package to people who are coming from another country.

Please note that NOT all the benefits listed above are available for temporary, contract, and internship roles. To ensure you have the most up-to-date information, we recommend checking with your Recruitment Partner.