Business Manager

Move the world with us 

AIT is a global freight forwarding company that has offices all around the world. Are you looking for a fast-paced, exciting and dynamic job? Then you are a perfect fit for our company Join our team, be part of the international supply chain and move the world with us  

If that sounds interesting, then make AIT Worldwide Logistics the next stop on your career ladder 

Join AIT Worldwide as a Business Manager and take ownership of a dynamic business subsidiary. In this pivotal role, you will drive growth and diversification across your assigned area, develop tailored products and pricing strategies, and deliver customized solutions that meet specific customer needs.

You'll strengthen operational-level customer relationships, coordinate seamlessly with internal teams and external suppliers, and ensure smooth job execution. Your commitment to quality will be key, as you implement ISO standards, manage documentation, handle non-conformities, and oversee job accounting.

As a strategic contributor, you'll play a vital role in achieving annual goals and targets, all while adhering to our robust quality management system.

• Ensure compliance with management, setting annual (short, mid and long term) goals & targets in regards to operations and sales activities
• Manage and fulfill customer requirements and coordinate internally with the involved departments
• Ensure compliance with KPI targets internal and external
• Management of the assigned Team:
  • Annual performance review with team members 
  • Employee development  
  • Resource planning (e.g. Vacation, Sick-leave etc) 
  • Team meetings 
• Ensure compliant execution of operational and respective quality related procedures within the department to comply with internal and external quality requirements i.e. process, documentation, non-conformity handling and job accounting. 
• Ensure compliant execution of assigned activities to achieve budget objectives  
• Ensure respect of regulations, security/safety, quality, internal business rules within the department. 
• Ensure compliant monthly file closing and invoicing.
• Direct procurement of service & capacity on area/local level, to ensure product continually meets the needs of clients
• Ensure respect of regulations, security/safety, quality, internal business rules
• Provide Monthly Management updates, Reporting and Statistics (Volumes, KPI's)
• Analyze existing and new business opportunities and prepare professional market reports to client base
• Preparation of budgets for the Business, as well as adherence of the budget
• Support and consulting of customers and agents as well as further development of business relations

• Extensive forwarding experience, minimum of 5 years
• Detailed knowledge of logistics/ transportation industry business systems
• Experienced in process focused customer service
• Experience in leadership of employees 

In addition to a competitive salary and benefits package, we offer great programs for our employees. For example, everyone at AIT can participate in five hours of volunteer work each year to support a worthy cause.

For more than 40 years, customers have relied on AIT as an industry leader for supply chain solutions with a consultative approach, a global network and trusted partners in (virtually) every industry - these include aviation, automotive, consumer retail, food, government, healthcare, high-tech, industrial and life sciences. Backed by sustainable, user-friendly technology, AIT's flexible business model enables customized door-to-door deliveries by sea, air, land and rail - on time and on budget. With experienced teammates, in more than 100 global locations across Asia, Europe, and North America, AIT offers full-service options, from customs brokerage and warehouse management to all-round worry-free services.