Advancement Communications and Donor Engagement Manager Lead

Mission

At EPFL, philanthropy is essential to advancing world-class education, research and innovation. As we continue to strengthen our advancement efforts, we seek a dynamic Advancement Communication and Donor Engagement Manager Lead to strengthen our outreach and deepen meaningful long-term relationships with our philanthropic community. In this role, you will shape and execute communication strategies that inspire donor to further engage, oversee stewardship of our portfolio and support transformational philanthropy across the institution. Your leadership will help expand EPFL's network of supporters and ensure that donors are convinced by the impact of their generosity. Your mission is a pivotal role in aligning communication efforts with donor outreach and engagement strategies to enhance fundraising outcomes.

Main duties and responsibilities

Strategic Communications & Content Development

• Lead the design and implementation of targeted communication strategies to cultivate and steward donors, conveying the impact of philanthropy and aligning messaging with EPFL's mission and fundraising priorities.
• Oversee the creation and quality control of donor-centered content including annual reports, newsletters, impact stories, social media posts (LinkedIn), proposals, presentations, and acknowledgment materials.
• Oversee and support briefing documents for EPFL leadership
• Collaborate closely with faculty, research leaders, and internal stakeholders to develop compelling, data-driven cases for support.
• Manage external consultants contributing to content production, ensuring output meets institutional standards and deadlines.
• Work in close collaboration with both the Alumni and Mediacom units to ensure aligned and coordinated messaging

Donor Engagement, Stewardship & Prospect Strategy

• Ensure timely delivery of all contractual obligations and commitments linked to donor agreements
• In partnership with internal stakeholders and Philanthropy team members, develop and implement engagement strategies to deepen relationships with a portfolio of major donors and prospects.
• Oversee prospect identification and qualification efforts through strategic segmentation and analysis working closely with the Senior Fundraiser Team Lead and the Philanthropy Managers.
• Support colleagues in the design and delivery of donor engagement experiences, while actively identifying and contributing to event opportunities for prospects and existing donors

CRM Data Management

• Ensure that all key donor and prospect engagement activities are accurately recorded and updated in the CRM system
• Lead on further CRM development and dashboard creation needs

Oversight of Communication Channels

• Oversee the regular update and content curation of philanthropy-focused platforms, including the website, LinkedIn, and YouTube.

Reporting and Metrics

• Responsible for producing regular key activity reports on prospecting, donor engagement and the fulfillment of donor-related obligations.

Leadership & Management

• Supervise and support team members
• Support team members through mentorship, professional development, and foster a culture of collaboration and excellence.

Performs other duties as required by the hierarchy contributing to the overall success of the organization's philanthropic fundraising activities.

Profile

Education and experience:

• A Master's degree in communication/marketing/political science/scientific diploma
• Minimum of 15 years of progressive experience in communications or advancement, including proven experience in managing a small team and working in collaboration with cross-functional stakeholders
• Strong interest in research and higher education.
• Strong interpersonal and communication skills.
• Demonstrated experience working in a research or higher education environment is highly desirable.
• Beyond theoretical knowledge, adept at applying fundraising principles and donor engagement strategies through data-informed analysis of evolving philanthropic trends.

Competencies:

• Bilingual English-French, ideally English as a mother tongue, other languages a plus,
• Outstanding verbal and written communication skills

Skills:

• Strategic thinker,
• Attention to detail
• Proven ability to navigate within a multilayered, decentralized organization,
• Solid understanding of academic environment,
• Resistance to stress.

We offer

• A stimulating, dynamic, interdisciplinary, and international working environment
• An inclusive workspace and equal opportunities for all
• Excellent work conditions

Informations

Contract Start Date : As soon as possible

Activity Rate : 100%

Contract Type: CDI

Reference: 1896