IT Infrastructure Lead L4

WE'RE HIRING AS IT INFRASTRUCTURE LEAD AT SWITZERLAND

Excis is a global IT support leader globally, driven by innovation and collaboration. We're looking for a proactive IT Infrastructure Lead to ensure the 24/7 reliability of the manufacturing site's IT/OT infrastructure. Join us for a rewarding career in a supportive, family-like environment where you'll look forward to coming to work every day.

• Client in 190+ countries
• 6000+ Engineers
• 200+ Enterprise Clients

We foster an open, friendly, and supportive growth-oriented culture where individual achievements fuel team success. From solving complex IT challenges to celebrating wins together, we put our people first.

Start your journey with Excis and grow with us

Location:
Lonzastrasse, 3930 Visp, Switzerland

Contract duration:
3-4 months

What You'll Do:

• Lead and ensure the 24/7 reliability of the manufacturing site's critical IT/OT infrastructure.
  This includes overseeing all IT infrastructure projects on site, managing systems for production, quality, and supply chain, and maintaining solutions for real-time data collection and plant floor automation.
• Serve as the primary IT partner for plant operations, bridging the gap between corporate IT and manufacturing technology.
  Key duties include collaborating with engineering teams on OT integration, overseeing Manufacturing Execution Systems (MES) and ERP integrations, and facilitating support from centralized IT teams for the shop floor.
• Own the site's cybersecurity, compliance, and service delivery.
  This involves enforcing security policies (firewalls, endpoint protection, access management), conducting security audits and vulnerability assessments, and driving ITIL-based processes for incident, change, and problem management to ensure strong end-user support.

What You Need:

• Bachelor's degree in Information Technology, Computer Science, or a related field
  and
  12+ years of progressive experience in IT infrastructure roles
  , with at least 3 years in a direct leadership or management capacity.
• Proven, hands-on experience managing IT infrastructure within a manufacturing or industrial environment,
  including specific knowledge of supporting OT/ICS environments, industrial protocols, and manufacturing-specific systems like MES.
• A security-first mindset with practical expertise,
  demonstrated by experience in implementing and managing security measures such as vulnerability management, patch management, firewalls, and endpoint protection, ensuring regulatory compliance.
• Strong leadership and people management skills
  for mentoring a team, conducting performance reviews, and developing skills, combined with excellent problem-solving and troubleshooting abilities to perform in high-pressure, mission-critical production environments.
• Exceptional communication and stakeholder management skills
  to effectively liaise between technical teams, plant operations, and business leaders, while holding desirable IT certifications such as CCNA/CCNP, MCSE, VMware, ITIL, or CISSP/CISM.

Why Join Us:

At Excis, your work matters. You'll be part of a dynamic, hands-on team where your technical expertise directly enhances user satisfaction and operational success. We offer a supportive environment that encourages professional growth, continuous learning, and collaboration across diverse technologies. Enjoy competitive compensation and the chance to contribute to a global IT leader that values innovation and excellence.

Ready to make a difference and grow your career? Apply now to join Excis in SWITZERLAND and be at the forefront of IT support excellence