Junior Business Analyst – Dealer Incentives
Vor 5 Tagen
Responsibilities
- Review and process dealer sales incentive claims in the Customer Relationship Management (CRM) system, ensuring compliance with applicable campaign conditions
- Create and post credit notes in the ERP system (SAP)
- Handle dealer inquiries, system training and correct claim submission
- Monitor and follow up on open incentive cases, ensuring structured documentation of all processes
- Contribute to process improvements, prepare internal reports, and support the standardization of workflows
- Communication with internal stakeholders (Sales Brands and Fleet, Financial Controlling)
Your Profile
- Degree in Business Administration or completed Swiss commercial apprenticeship (KV EFZ)
- Professional experience in a similar role is an advantage, ideally within the automotive or financial sector
- Knowledge of SAP ERP, Salesforce, and MS Office (especially Excel) is an advantage
- Structured, efficient, and independent working style
- Strong analytical and numerical skills with a high affinity for data
- Sense of responsibility, accuracy, and accountability
- Team-oriented and service-minded personality
- Fluent in German and/or French (Business negotiation level - spoken and written); English language skills are a plus
- Fluent in German and/or French (Business negotiation level - spoken and written); English language skills are a plus
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