Operations Analyst – AI Center of Excellence

Operations Analyst – AI Center of Excellence

In this versatile role,within the AI CoE you ensure that all AI initiatives are strategically aligned, efficiently executed, and deliver measurable business value. Leveraging your project management experience, you will help drive the implementation and adoption of AI applications across KPMG CH, ensuring alignment with KPMG Group members. You will establish and maintain governance, standards, and performance tracking tailored to AI initiatives, while managing global reporting requirements and supporting the delivery of strategic projects within agreed cost, quality, and timeline parameters.

Zurich

As soon as possible

Your contribution to KPMG

• Coordinate and manage internal strategic AI projects within the AI CoE, ensuring effective planning, scope, time, and financial management.
• Support the AI CoE with PMO expertise, methodologies, and best practices.
• Monitor project progress and reporting, preparing clear and insightful status updates for senior management and stakeholders.
• Plan, prepare, and support decision-making meetings, documenting outcomes and follow-ups.
• Set up, maintain, and continuously update key governance tools, including Risk, Action, Decision, and Issue Logs.
• Maintain accurate data across project and product management tools, ensuring traceability and transparency.
• Identify and manage cross-program dependencies, keeping the dependency log up to date.
• Consolidate and analyze project-related financials, KPIs, and performance data.
• Collaborate closely with other Operations Analysts/PMOs across the group to define and implement consistent project management standards.
• Ensure alignment with KPMG Global, including coordination of global reporting cycles and formats.
• Facilitate collaboration and knowledge sharing with KPMG UK and other group members to drive consistency and efficiency.

This is what makes you successful

• Bachelor's or Master's degree in Business, Technology, or a related field.
• 3–4 years of professional experience in project management or as a strategic/operational PMO.
• Proven ability to manage and coordinate multiple projects simultaneously.
• Skilled in planning and facilitating workshops and meetings.
• Experience working with both classic and agile project methodologies.
• Strong interest in innovation, digital transformation, and AI applications.
• Excellent negotiation, communication, and stakeholder management skills across all levels.
• Highly structured, organized, and proactive - with a strong drive to deliver results.
• Familiarity with agile tools and sprint-based working is an advantage.
• Basic knowledge of Organizational Change Management is a plus.
• Fluent in German and English (written and spoken).
• Independent, self-motivated, and reliable team player with a high sense of responsibility.
• Clear thinker with strong communication skills and a collaborative mindset.

Your benefits

We offer a range of generous benefits designed to help you thrive with us and benefit for life. Discover them below.

Flexible Work: We want to give you the support and flexibility to balance your career with life outside of work. You can benefit from hybrid working, flex time options, the opportunity to work from anywhere (for up to 10 working day per calendar year) and generous parental leave.

Our commitment: Quality and integrity are key at KPMG to inspire confidence and drive change. We recognize our business's wider impact and commit to trustworthy services, with a focus on ESG (Environmental, Social, and Governance) matters for clients and employees.

Come as you are: We're committed to an inclusive, diverse, and equitable workplace. Our Inclusion, Diversity and Equity (IDE) values are embedded in our policies and interactions. Join a culture that values uniqueness and diverse views. Connect with peers in communities like KNOW & KNOW Young, Pride, and Internationals at KPMG.

Unlock your potential: We offer personalized training programs, a wide range of courses, and tailored career paths designed to help you reach your full potential. Our offer includes specialized courses, mentorship programs, upskilling trainings the People Manager Academy and much more.

Inspired to innovate: As part of KPMG, you join other highly qualified and motivated professionals in an inspiring entrepreneurial environment. A clear mindset and strong opinions are not only encouraged at KPMG, but expected. When it comes to ideas, quality beats hierarchy.

Discover KPMG – Become part of our team

Digital Business Technology (DBT) is KPMG's internal technology ecosystem. It employs more than 85+ employees in Switzerland, in addition to outsourced services. The AI CoE team as part of our DBT is a cross-functional group dedicated to driving innovation, best practices, and scalable adoption of artificial intelligence across the organization. This team brings together experts in product management, engineering, data science, and business strategy to define the vision and roadmap for AI-powered solutions. The AI CoE ensures that AI initiatives deliver measurable business value, align with enterprise priorities, and adhere to responsible AI governance.

With 300 different auditing and advisory service opportunities, our people can choose the career path that suits them best. Through our competencies in business transformation as well as ESG consulting, we support our clients in today's biggest challenges. We are a purpose-led and values driven company where your insight can create opportunities for you and contribute to a better future. Do work that matters, supported by a community that values difference and cares about you. Gain learning that'll last you a lifetime and be recognized for the impact you make. Find opportunity everywhere with KPMG.

Do you have any questions?

Christos Makridis

Experienced Hire Recruiter