Part-Time Desktop Support Engineer

Join ESP Global Services, a trusted IT partner to the world's leading aviation and enterprise organisations. Based at Geneva Airport, you'll provide hands-on IT support to airline and corporate users working across a diverse and dynamic airport environment.

This is an excellent opportunity for an experienced IT professional seeking part-time, flexible work that fits around other commitments — whether that's further study, personal projects, or family life — while remaining part of an international, high-performance technology team.

What You'll Do

• Provide on-site support for IT incidents and service requests, ensuring timely and professional resolution.
• Support workstations, laptops, and peripherals used by airline and office-based employees.
• Perform basic hardware break-fix and workstation installations.
• Proactively identify and resolve issues through floor-walking and collaboration with the Global Service Desk.

• Work closely with two primary engineers on a 4-on / 4-off shift pattern, providing valuable weekday continuity and coverage. Monday–Friday, 4 hours per day (flexible daytime hours)

• At least 2 years' experience in IT support or desktop engineering.

• Solid knowledge of Windows OS, Microsoft 365, and ticketing systems.
• Excellent customer service and problem-solving skills.
• Fluent in French and English (both mandatory); other European languages are an advantage.
• Eligibility to work in Switzerland and flexibility to work on-site at Geneva Airport.

What's in It for You

• Flexible, part-time schedule ideal for those seeking work-life balance.
• Involvement in a global aviation environment — a rare opportunity to support technology that keeps one of Europe's key airline hubs running smoothly.
• Exposure to a wide range of corporate IT systems and airport technologies.
• A supportive and professional team culture within a globally recognised IT services organisation.

If you are….

Motivated beyond sales achievement and looking for an environment that enables you to achieve your personal, career, financial and recognition goals, and your sense of accomplishment is achieving a truly valued brand, we want to hear from you.

What We Will Offer

Salary: Pro-rata CHF 45,000–50,000 per annum (Full-time OTE CHF 90,000–100,000)

Benefits:

• Pension Plan 50/50
• 20 days Holiday
• Perkbox discounts

Personal & Professional Development

Within a learning and development culture, we offer unlimited access to a wealth of professional and personal training so that you may develop your career. We will guide all employees to both specific technologies and client environment training and compliment with recommended learning journeys via our L&D system, that cater to helping you reach career goals or objectives — whether you want to become a knowledge expert in your field or apply your skills to another division.

Diversity, Inclusion & Belonging

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know diverse backgrounds are valued and succeed here.

Who are we:

ESP Global Services has been providing customized 24/7 Global IT support solutions since 1992, expertly managed by a dedicated service delivery team, we offer day-to-day support via teams of on-site engineers or responsive visiting engineers, and multi-lingual service desk coordination that's manages over 1,000+ tickets a day for more than 300+ customers.

Our ability to deliver customer-centric, targeted, and tailored IT support solutions is a natural fit for the complex needs of the fast-paced and evolving aviation industry. We developed technology-based solutions to address the high emphasis on meeting extremely short service levels spread across large campus areas with strict security controls. Supporting equipment for airports and airlines in many locations worldwide, has led to an IT support approach that applies equally to any global business with multiple international locations, wide campuses, and demanding security requirements. Plus, our spares, repairs, and logistics service enables us to deliver intelligent end-to-end IT hardware lifecycle management anywhere in the world.

We are a global community of exceptional people passionately working together with one shared vision. We uphold the highest standards of ethics, compliance, and security. We are fully ITIL-aligned and ISO-accredited for Environment, Information Security, Business Continuity, IT Service Management, and Occupational Health and Safety, and have privacy built by design into all our systems.

Our vision and ethos have stood the test of time, and we aim to exceed expectation and delight customers every time and our values are integral to the way we work together.

Join a team that prioritizes excellence—our ISO 9001 certification reflects our commitment to quality and superior customer service

ESP Global Services is an Equal Opportunity