Warehouse & Production Specialist

Do you have direct experience in manufacturing and warehousing operations, with responsibility for production and assembly within regulated products? Are you excited about working in state of the art facilities?

If this sounds like you and you are driven by purpose, join the SOPHiA GENETICS Supply Chain Team as a Warehouse & Production Specialist, and enable us to make a positive impact on the outcomes for cancer and rare disease patients worldwide.

The nature of this role means you can expect to be in the office 5 days PW, connected to our Warehouse and Lab environment at our site in Rolle, Switzerland.

Our Mission

We believe there is a smarter, more data-driven way to make decisions in healthcare and our cloud-native AI powered SOPHiA DDM Platform makes that vision a reality on a daily basis. You will have direct input to our mission to democratize data-driven medicine for the ultimate benefit of cancer and rare disease patients across the globe.

Your Mission

Reporting to the Senior Supply Chain Manager, you will have hands-on involvement in daily production and warehouse operations with responsibility for quality, project management, and troubleshooting activities. You will ensure smooth material flows, maintain WMS accuracy, and drive continuous improvement to support operational excellence.

• Perform hands-on daily operational activities across production and warehouse areas.
• Execute inbound and outbound goods flow, stock inspections, and ERP-based warehouse management (WMS).
• Execute production orders and related WMS transactions to ensure timely delivery and support for customer orders.
• Oversee and resolve production and warehouse customer complaints within defined timelines.
• Lead and support continuous improvement initiatives and operational excellence projects.

• Manage production projects with cross functional teams.

• Support equipment management to ensure compliance, report events, and create or update documentation as required.

• Ensure alignment and compliance with the Quality Assurance (QA) team to meet all internal procedures, policies, and regulatory requirements; take corrective measures when necessary.
• Manage and follow-up quality records from initiation, troubleshooting to closure, including change controls.
• Implement and monitor CAPA (Corrective and Preventive Action) plans, including updates or creation of procedures and execution of relevant training activities.
• Report and escalate issues to higher management levels when appropriate, ensuring transparency and timely resolution.

Requirements

• You'll bring direct working experience in manufacturing, purchasing, inventory management, supply chain operations
• Direct exposure to Medical Devices, Pharmaceutical or similar scientific product with knowledge of GxPs or GMP with regulated or chemical products.
• Hands on experience using ERP Software and the Microsoft Office suite.
• Experience in Quality management (deviation, change control, CAPA, troubleshooting) is required.
• Knowledge of project management processes and cross functional work.
• You'll be meticulous, highly organized and comfortable working at pace.
• Strong fluency in English and French is required.

As a public organization facing ongoing commercial growth, you will bring a success-orientated and solutions-focused mindset that embraces team collaborations, change, growth and inclusion.

As an international organization, English is our primary business language and as part of your recruitment journey, you should expect to meet English-only speakers. For best chances of success, you should include your CV in English. Unfortunately, non-English CVs have a high likelihood of being rejected at application stage.

Benefits

You will be joining an organisation with the patient at the heart of every decision and action, driven by purpose as we pursue exponential growth.

• Business recognition and accolades include:

• World's most innovative companies (Top 10)

• World's smartest companies (Top 50)
• 100 Best Places to Work in Boston
• Top 10 European Tech Startup
• Top 10 European biotechs startup to watch
• Top 25 East-Coast Biotech to watch

Our benefits package is comprehensive, but varies internationally in-line with local standards and laws. You can discuss a full breakdown with us, but as a brief overview:

• Sickness and Accident coverage through Helsana
• Meal Vouchers at 90CHF PM with our partner cafeteria
• A fun and engaging work environment, with Rest & Entertainment space, full stocked free coffee machine and free fruit
• Free parking in an easy to access location
• A strong social committee whose purpose is to make SOPHiA GENETICs both enjoyable as well as rewarding
• As our global HQ, you'll have direct interaction and exposure to senior leadership and our executive team locally

Our DNA

Like the strands of DNA itself, SOPHiA GENETICS and the team are deeply interconnected and reliant on each other to deliver. There are common threads across the team. Things that bind us together. Those things are Relentless Curious; Resilient & Nimble and Fearlessly Adventurous

Our Virtues

At SOPHiA GENETICS we established our 7 Virtues to clarify how our principles show up each day through action.

We decide; We do; We Collaborate; We Innovate; We Empower; We Adapt and We Learn

At the centre of our Virtues is our Mantra, We Care, which provides a constant reminder of the compassionate, benevolent, and hopeful nature of our mission and how it should be threaded through each of our Virtues and everything we do.

Learn more about our DNA and Virtues on our Careers portal

The Process

Apply now with your CV and any supporting information.

Suitably qualified candidates will be invited through an interview and screening process where you will speak with members of our Talent Acquisition Team, the hiring leader alongside key colleagues and stakeholders from across the business. If you need additional support for accessibility, please contact our TA team for assistance.

We appreciate the value external partners can bring, but we operate a direct-hiring model and we are not looking to utilise agency support at this time. All hiring is controlled by Talent Acquisition, potential partners should liaise through TA and not our hiring teams please.

Start Date: ASAP

Location: Rolle, CH

Contract: Temporary, 6 months contract to start