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Assistant Store Manager

vor 2 Wochen

Genève, Schweiz LUXETALENT Vollzeit

**Store Operations & Management**

We from Luxe Talent, International Recruitment and Specialised Training Consultancy, are currently looking for an experienced **Assistant Store Manager**on behalf of one of our clients, based in **Geneva.**

In our recruitment and training consultancy we work with different firms in the Luxury, Premium and High Premium sectors around Europe and have offices in Barcelona, Madrid, Paris, Milan, Munich and Amsterdam.

**Responsibilities as Assistant Store Manager**:
**Store Operations & Management**
- Assist the Store Manager with HR administration, payroll oversight, and back-office tasks (data entry, inter-store transfers, product deliveries, daily closings).
- Monitor daily sales reporting, control product quality, and oversee bank deposit reconciliation.
- Handle client disputes and escalate unresolved issues when necessary.

**Sales, Customer & Client Management**
- Develop and implement action plans to drive sales across all product categories.
- Maintain and expand the store’s client database to strengthen relationships and drive engagement.
- Ensure all associates deliver exceptional customer service and resolve client issues promptly.

**People Management & Development**
- Lead and motivate store staff, fostering engagement, ownership, and business involvement.
- Support the Store Manager in training Sales Advisors on collections, selling techniques, and seasonal products.
- Evaluate employee performance and provide continuous feedback to ensure results.
- Assist in recruitment, training programs, and HR issue resolution in collaboration with HR.

**Visual Merchandising & Store Image**
- Ensure correct interpretation and implementation of visual merchandising guidelines.
- Maintain store cleanliness, organization, and overall presentation to reflect the brand image.
- Collaborate with the Visual Display Team to present products to the highest standard.

**Communication & Reporting**
- Facilitate smooth reporting to Management on turnover, HR matters, accounting, client issues, and events.
- Support the Store Manager in maintaining effective communication with corporate office, mall management, and other stores.

**Requirements as an Assistant Store Manager**:
**Technical Skills**
- Extensive experience in luxury fashion retail, with a strong track record in sales and team leadership.
- Skilled at driving business growth, developing talent, and enhancing client relationships.
- Deep understanding of luxury fashion trends and the competitive market landscape.
- Confident in building networks and maintaining high-level customer engagement.
- Polished, professional appearance; fluent in French and English, additional languages are an advantage.
- Proficient with Microsoft Office and ERP systems.

**Soft Skills**
- Inspires and guides teams, offering support, coaching, and removing obstacles to success.
- Highly organized, detail-focused, proactive, and results-driven.
- Flexible and adaptable, thriving in dynamic retail environments.
- Upholds brand values and company standards, acting responsibly and respectfully.
- Strong communicator and collaborator, promoting a positive, inclusive, and authentic team culture.
- **If you meet the requirements for this position, and you would love to work for a challenging project then please do not hesitate to send us your resume**_

At **Luxe Talent** we want to help you achieve your goals, that's why we offer you the most interesting job opportunities in the Fashion, Retail, Luxury and FMCG market. Follow us on our social networks to keep up to date with all our news. **Luxe Talent** on **LinkedIn** or **Instagram.**

**Job Types**: 100%, Permanent

Pay: CHF80’000.00 - CHF86’000.00 per year

Application Question(s):

- What are your salary expectations per year?

**Experience**:

- luxury: 1 year (preferred)

**Language**:

- French (required)
- English (required)

Work Location: In person