Operations and Partnerships Manager

**BACKground on impact and reach**:
REACH was born in 2010 as a joint initiative of two International NGOs (IMPACT Initiatives and ACTED) and the United Nations Operational Satellite Applications Programme (UNOSAT). REACH’s purpose is to promote and facilitate the development of information products that enhance the humanitarian community’s decision making and planning capacity for emergency, reconstruction and development contexts. REACH facilitates information management for aid actors through three complementary services: (a) need and situation assessments facilitated by REACH teams; (b) situation analysis using satellite imagery; (c) provision of related database and (web)-mapping facilities and expertise.

IMPACT Initiatives is a humanitarian NGO, based in Geneva, Switzerland. The organisation manages several initiatives, including the REACH Initiative. The IMPACT team comprises specialists in data collection, management and analysis and GIS. IMPACT was launched at the initiative of ACTED, an international NGO whose headquarter is based in Paris and is present in thirty countries. The two organizations have a strong complementarity formalized in a global partnership, enabling IMPACT to benefit from ACTED’s operational support on its fields of intervention.

**We are currently looking for an Operations and Partnerships Manager to support our team in in the occupied Palestinian territory (oPt)**:
**Department**:REACH

**Position**:Operations and Partnerships Manager

**Contract duration**:12 months

**Location**: Amman, Jordan / Jerusalem, oPt (to be determined)

**Starting Date**: ASAP

**Country profile**:
Following the attacks on 7 October 2023, and Israel's subsequent aerial and ground operations in the Gaza Strip, the humanitarian situation in the occupied Palestinian territories (oPt) has deteriorated markedly. The 2.2 million residents of the Gaza Strip are facing severe humanitarian challenges, with urgent needs that must be addressed to avert further loss of life. Additionally, the hostilities in Gaza have heightened tensions in the West Bank, impacting freedom of movement, livelihoods, and the broader humanitarian context. Against this backdrop, IMPACT Initiatives is planning a range of research activities to support an evidence and needs-based humanitarian response. In previous years, IMPACT Initiatives has facilitated inter-agency MultiSector Needs Assessments (MSNA) as well as sector-specific research in the oPt.

**POSITION PROFILE**:
Under the management of the Country Coordinator, the Operations and Partnerships Manager oversees field team operations and partnerships inside oPt. The Operations and Partnerships Manager creates and maintains an operational setup that allows the programmes team to achieve program excellence and ensure the highest level of impact and accountability, while also complying to IMPACT’s guidelines and standards.

As part of the REACH Senior Management Team, she/he contributes to the development and implementation of mission strategy, in addition to promoting organizational vision, and cores values across the mission.

In his/her mission, the Operations and Partnerships Manager will be hosted by ACTED and will fall under the responsibility and management of ACTED’s Country Director for Administrative, Security, Logistics, HR and Finance issues.

**RESPONSIBILITIES**:
Depending on the operational set-up of the mission, the Operations and Partnerships Manager is responsible for the following:
**Field Team Management**

1. Responsible for management of field operations and supervision of staff across bases.

2. In coordination with ACTED Security, ensure the implementation of safety and security protocol across all field teams within bases.

3. Responsible for overseeing HR/administrative processes, maintaining adequate staffing across bases, supervising Field Managers, and related procedures as they relate to staff within field teams.

**Operational Setup**
- Ensure that REACH has a logical and functional operational setup that allows the implementation of data collection for programme activities on oPt.
- Develop and maintain systems to evaluate and adjust the operational setup, as needed to address shifts in context/realities on the ground.
- Incorporate feedback from programmes teams as well as external stakeholders into the field team structure.

4. In coordination with the Country Coordinator, assist in developing the operational component of grant proposals, concept notes, and budgets.

**Partnership Management**
- In coordination with the Country Coordinator and Acted counterparts, develop and maintain an effective partnership set-up that allows for the implementation data collection for programme activities on oPt.
- Manage partnerships on different levels by reviewing capacity needs, identifying new partnerships, overseeing the provision of training in line with IMPACT standards, representing REACH and ensuring collaborative working relationships,