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Solution Architect

vor 2 Wochen


Zürich, Schweiz Software AG Vollzeit

Software AG helps companies to manage and optimize their operations, infrastructure and technology with products that simplify complexity, increase transparency and prepare organizations for change.

Intelligent processes run on ARIS — The ARIS Suite empowers you to achieve operational excellence by providing clear visibility into your operations, enabling you to create outstanding processes, and ensure close monitoring of your business to achieve long-term success. Champions rely on top-notch processes and need the right tools to stay ahead. With ARIS as your companion, there's no limit to what you can achieve.

Since 1992, ARIS has been a pioneer and leader in Business Process Analysis and Process Mining. ARIS serves as the backbone for transforming, optimizing, and controlling how you run your business. Trusted by thousands of leading organizations worldwide, ARIS is the essential companion on your journey to sustainable success.

Be you, join us.

We are currently seeking a Senior Solutions Architect to join our Switzerland hub in the South Europe team.

As a Pre-Sales Senior Solutions Architect (SSA), you will work with customers, prospects and partners to architect solutions using ARIS capabilities. The Senior Solutions Architect exhibits a high level of consulting maturity, hands-on technical know-how, operates independently in pre-sales activities and has the proven ability to solve customer problems and have conviction in presenting solutions.

The Senior Solution Architect will:
- Learn and represent the highest degree of solution architecture and technical expertise within the ARIS product suite.- Prospect Qualification: The SSA aids in qualifying prospects to assure they are well-aligned with ARIS' solution capabilities.- Presales Lifecycle Management: The SSA provides high quality, business-oriented and technical support to the sales and pre-sales team to assure the product-oriented aspects of the sales campaign are strongly aligned with the business objectives of the prospect throughout the sales cycle.- Account Management: The SSA owns key accounts from a technical perspective, and in some ways from a business perspective to identify ongoing opportunities and guide business users in the implementation of complex business solutions.- Become a Trusted Advisor to existing customers, prospects and partners through interactive engagements within our regional labs, meetups, conferences, and meetings.

Essential Functions
- External Facing_- Own and progress opportunities through the qualification, definition, proof/evaluation, proposal and closure stages of the sales cycle with attention to timelines.- Respond to the functional and business requirements and capabilities sections of RFI/RFPs.- Engage with the sales representative and prospect to ensure a prospect's business needs can be addressed with the ARIS go-to market capabilities.- Listen, understand, and analyze the prospect's business requirements and compose, validate, and present the best possible ARIS solution.- Define POC/POV or custom demonstration scenarios and map functions of ARIS capabilities to prospects' needs.- Lead teams of Systems Engineers on implementation of POC/POV's and custom demos. Ensure the demonstration fulfills the prospect's requirements and highlight and differentiate ARIS platform capabilities.- Define the prospect's target architecture that fulfills their business objectives. Work with the Account Executive to structure the proposal that meets the prospect's target architecture.- Prospect, Customer, and Partner Technical Liaison.- Establish trusted relationships with customers and prospects and understand their objectives. Solicit and provide product feedback from customers and prospects.- Participate on meetings and conferences with customers and partners to serve as a liaison between internal organizations such as Technical Support, Customer Success and Product Development.
- Internal Facing_- Participate in the authoring of early-stage materials (presentations, solution white papers, customer success stories, and marketing slicks) and related business solution demonstration scenarios that highlight ARIS capabilities.- Advise internal senior management on the technical and business strategy within active deals.- Maintain alignment with Marketing and Product Management of existing and future platform capabilities and help drive product innovation.- Collect and communicate competitive intelligence from the field- Be a Go-To Person on competitive information for Products and Verticals- Exchange best practices and share knowledge within SA community- Guide Solution Architects in technical and business situations to become more effective in handling objections and customer challenges.

Skills
- Customer-Oriented Skills_- Experience engaging with senior leaders (CxO & Director level) on various solutions and business problems. Able to listen and analyze a prospect's requirements and present to a compelling business v