Intern Administration

Employment Type: Internship
Contract Duration: 6 months extendable to 11 months

Why you will love working here

At IATA, we represent over 350 airlines worldwide, striving to make aviation safer, smarter, more sustainable, and inclusive.
- **Our Values**are not just words on a page - they are the energy behind everything we do**:ONE IATA** - We collaborate across teams, **TRUSTED**:

- We do the right thing, **INNOVATIVE**:

- We make tomorrow better, **INCLUSIVE**:

- We embrace diverse perspectives.
- With over 30,000 courses available, we believe in continuous learning and support your growth in an ever-changing industry.
- Diversity, equity, and inclusion are our priorities. We are certified by the Equal Salary Foundation, offering equal pay and family-friendly policies.
- We encourage community involvement through volunteering and strive to make tomorrow better for aviation and our communities. We offer time off so you can support causes important to you.
- We promote work-life balance with flexible work options, including remote and hybrid work, a generous 'work from abroad' policy, and you get your birthday off

About the team you are joining

IATA Certification is the global leader in assessment, auditing, and certification within the aviation industry. Our programs are internationally recognized as the benchmark for excellence in air transport standards and best practices. As we continue to expand our global reach, we are looking for a proactive and detail-oriented team member to support the administration and operational delivery of our certification services.

Reporting to the Assistant Manager, Operations & Administration, you will play a key role in supporting contract management, financial operations, and internal coordination - ensuring our services are delivered efficiently and in alignment with industry standards and internal processes.

What your day would be like

You will provide support across various administrative and operational tasks, including:
Contract Management: Assist in setting up contracts, obtaining approvals, and releasing finalized documents.
Order-to-Cash Operations: Support customer order setup and billing preparation.
Procure-to-Pay Operations: Process purchase orders and assist with vendor setup.
Travel Coordination: Handle business travel requests for team members.
Project Tracking: Monitor progress, track workflow execution, and ensure timely completion.
Documentation: Maintain and update project records and databases consistently.
Process Improvement: Update user guides and contribute to process enhancements to align with evolving business needs.
Compliance: Ensure adherence to company policies and procedures.
Administrative Support: Provide assistance to internal stakeholders as required.

We would love to hear from you if

You are a recent graduate (within 1 year) with a University degree in Business Administration or equivalent.
Ability to perform as an effective team player in a multicultural working environment.
Proven organizational skills with the ability to handle multiple queries simultaneously while maintaining attention to detail.
Very strong analytical and problem-solving skills: able to identify, analyze and resolve issues with a strong sense of attention to details.
Hands-on with a willingness to learn/figure things out. Ability to work efficiently and effectively under pressure and meet deadlines.
Excellent communication skills in English (verbal & written). Knowledge of other languages is an asset.
Proficiency in Microsoft Office Suite (Word, Excel, Power Point, Outlook).

Travel Required: No

**Learn more about IATA’s role in the industry, our benefits, and the team at**iata/careers/**. We are looking forward to hearing from you