Program Manager

**Program Manager**:
Multiple Locations, Switzerland

Date posted

**Aug 29, 2025**
- Job number

**1864625**
- Work site

**Up to 100% work from home**
- Travel

**25-50**%**
- Role type

**Individual Contributor**
- Profession

**Program Management**
- Discipline

**Customer Experience Program Mgmt**
- Employment type

**Full-Time**

**Overview**:

- Microsoft is a company where passionate innovators come to collaborate, envision what can be and take their careers to levels they cannot achieve anywhere else. This is a world of more possibilities, more innovation, more openness in a cloud-enabled world.

Microsoft Power Platform is a low-code platform that allows users to rapidly build customized end-to-end business solutions. Microsoft Copilot Studio is a graphical, low-code tool for building agents and agent flows. As Satya mentioned in the FY 2025 Q3 Earnings call, Power Platform has more than 56 million monthly active users and Copilot Studio is used by more than 230,000 organizations - including 90% of the fortune 500.

The Power Platform and Copilot Studio Customer Advisory Team (Power CAT) is an agile customer-facing team within the Business & Industry Copilots (BIC) engineering group, helping customers drive up the adoption of Power Platform & Microsoft Copilot Studio products.

We are looking for a **Program Manager II**to join our Copilot Studio CAT team. This role will allow you to work closely with some of the most strategic customers for Microsoft Copilot Studio and enable them to be successful in their adoption and implementation to solve their business challenges and realize value. You will also be able to influence the product strategy and roadmap through customer feedback.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Consider joining the team if you have the following attributes:

- Passionate about making our customers successful.
- Growth Mindset i.e., you should be willing to take risks, fail fast (if needed) and try again.
- Technically astute and a “doer” i.e., you are not afraid to get ‘hands on’ with technology.
- Proven track record of leading solution deployments at an enterprise scale.

**Qualifications**:
**Required**/**Minimum** Qualifications**
- Bachelor's degree in Computer Science, Engineering, Data Science, Math, Business, or related field AND extensive experience in engineering, product/technical program management, data analysis, or product development
- OR equivalent experience.
- ** Solid** customer-facing experience.
- ** Sound** solution architecture experience.
- ** Soild** experience with key **Power Platform** technologies and areas:

- Power Apps
- Power Automate Cloud Flows & Desktop Flows
- Power Platform governance, security & administration
- Power Platform Application Lifecycle Management (ALM)
- Dataverse
- AI Builder
- Power Platform pro-dev extensibility patterns
- ** Solid** h**ands-on**experience**of **Microsoft C**opilot Studio** or related technologies and areas:

- Power Virtual Agents
- Microsoft Copilot Studio
- Azure AI Bot Service / Bot Framework
- Nuance Mix
- Integration with other **Azure AI** solutions (**Azure OpenAI**, **Azure AI** Foundry**, **Azure AI Search**, etc.)
- OR relevant technologies from **conversational AI** or **AI agent** competitor platforms.
- Excellent **communication** and **presentation** skills.
- Comfortable in having conversations with **customer stakeholders at multiple levels** (C-level execs, program leads, directors, low-code app makers, developers, architects).
- Strong **project management**, **problem solving** and **negotiating skills**, with proven ability to handle difficult and sensitive situations involving the most critical and politically charged customer situations.
- Comfortable with **ambiguity** and **self-learners** who can make decisions and keep making progress with **mínimal guidance**.
- Strong **leadership acumen**, with ability to drive results by influencing without authority.
- ** Team player** with a demonstrated habit of **sharing and scaling knowledge** - either internally or externally - through documentation, presentations, videos, code samples, accelerators, etc.
- ** F**luency in English, Italian, and ideally Spanish**

**Other Requirements**
- Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check:

- This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

**Travel**:Occasional travel (25% to 50