Design Ops Manager

vor 1 Woche

Zurich, Schweiz Experis Vollzeit

Experis is the global leader in professional resourcing and project-based workforce solutions.

On behalf of our client a leading Pharmaceutical company based in Rotkreuz, we are looking for a Design OPS Manager for a 12 months contract.

**Design OPS Manager**:
**Tasks & Responsibilities**:

- Accountable to maintain with Design Leads the project management framework that supports design project delivery
- Ensures design project overview / reports (information management system) are established, maintained and support chapter decision making
- Provides governance and facilitates rituals and communication for design leadership in ongoing intake/staffing meetings, portfolio reviews, and metrics and budget tracking.
- Implements best practices in regards to chapter operations & design delivery
- Provides a framework for capability improvements from problem statement definition to design, build, test and train/roll-out of new concepts and ways of working
- Effectively facilitates a highly engaged team and is able to inspire and coach team members
- Lead activities and initiatives that support healthy org culture including info sessions, offsites, internal surveys, recognition programs, change management, team norms, etc.
- Accountable to facilitate controlling rituals and processes with the Finance business partner and leadership team. Ensures relevant data is reliable and can provide context.
- Can define rituals and tools to facilitate knowledge harvesting and sharing.
- Able to manage strategic partnerships with vendors to allow scalability of services and ensure quality output for our stakeholders
- Work with peers to evaluate and procure the tools we need for research, prototyping and design, for the highest level of efficiency and quality
- Ability to learn and test new tool configurations and automations to support the effectiveness of our processes

**Must Haves**:

- Min. Bachelor degree Process Design Management, Business Administration, Change or Project Management or similar
- Min. 5+ years experience in Design Operations, Design Project Delivery, Tools and Process Implementation, Change/ Processes /Vendor Management
- Strong experience in project management with agile methodologies, Scrum and SAFE (Scrum Master experience would be an advantage)
- Strong ability to design and implement processes as well as ability to implement them technically in the available tools
- Endurance to work in a complex landscape and relationships (business, systems, policies, etc.)
- English fluent is a must
- Teamplayer, proactive, quality focused, solution oriented, motivated personality
- Analytical mindset and ability to think beyond
- Very good communication skills with different business partners
- Technical affinity and ability to work with different technologies
- Winning personality in a team that can communicate directly
- Willing to support other people in the daily business

**General Information**:

- Start date: ASAP
- End date: 12 months
- Extension: possible
- Workplace: Rotkreuz
- Workload: 80-100%
- Remote/Home Office: max. 3 days home office

Interested in this opportunity? Kindly send us your CV today through the link in the advert. However, should you have any questions please contact Salma Khammar at +41 61 282 22 13.

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