Digital Solutions Intern

The L’OCCITANE Group is a leading international manufacturer and retailer of premium and sustainable beauty and wellness products. The Group operates in 90 countries worldwide and has 3,000 retail outlets, including over 1,300 of its own stores. Within its portfolio of premium beauty brands that champion organic and natural ingredients are: L’OCCITANE en Provence, Melvita, Erborian, L’OCCITANE au Brésil, LimeLife by Alcone, ELEMIS, Sol de Janeiro and Dr. Vranjes Firenze.

With its nature-positive vision and entrepreneurial ethos, L’OCCITANE Group is committed to investing in communities, biodiversity, reducing waste and to finding sustainable solutions to create a better and healthier planet. The mission statement of the Group is: With empowerment we positively impact people and regenerate nature.

L’OCCITANE is also committed to sustainability for business, people & the planet, as well as respect of human rights, ethics principles and labour protection. All employees at L’OCCITANE must therefore implement the company’s mission and integrate the social, environmental, economic and legal effects of their actions in their day-to-day job. In practice, this means that any employee at L’OCCITANE shall contribute to growing sales, regenerating nature, caring for our consumers & partners and supporting our employees. The L'OCCITANE Group is a certified B CorporationTM.

**CONTEXT**:
You will be part of the **Digital Presence team within the Information Technology Department** at L’Occitane Headquarters. You will have a double report to the Salesforce B2C Product Manager & the Transversal Digital Expert, discover the agile framework, and support markets across all regions on several strategic missions such as: platform evolutions and enhancements, support content management, product catalog management, tracking, cookie management & Ab tests.

**MAIN MISSIONS**:

- Support the Product Manager of the Salesforce Commerce Cloud team in building the next platform evolutions
- Follow key indicators to identify new opportunities using Google Analytics or ContentSquare
- Audit and support key markets to adopt the e-commerce features available in Salesforce Commerce Cloud
- Communicate new features and share best practices across markets
- Write user stories and guides for new features and improvements
- Ensure data quality and update product catalog on PIM (Product Information Management) platform and Salesforce Commerce Cloud product catalog
- Adhoc tasks such as assisting with testing, supporting Ab test deployments, cookies audit and tagging

**HOW YOU CAN FIT**:

- Master or Bachelor degree in Digital / Engineer or Business School **(an internship agreement provided by your school is mandatory)**,
- First Experience in E-commerce
- Fluent in English and French
- Curious with interest in digital and tech topics
- Autonomous with a strong entrepreneurship mindset
- Good communication skills and ability to adapt your message to your audience
- The values of L’OCCITANE Group resonate with you.

**STARTING DATE**: January 2025 for 6 months (full-time basis)

**LOCATION**: Geneva (Plan-les-Ouates), Switzerland

L'OCCITANE is an equal opportunities employer. This means that, when making decisions about our employees' careers with us, our main considerations are their ability to do their jobs and develop in their roles. One way we cultivate change is by creating a more diverse and inclusive workplace and organizational culture. As part of this, we are committed to building an environment that is free from discrimination and harassment where everyone feels respected and valued. We recruit positive-minded people who share our core values - entrepreneurship, team spirit, leading by example and authenticity - and our commitment to sustainability.

LI-DNI