Sr. Manager Quality Insights

At Janssen, we’re creating a future where disease is a thing of the past. We’re the Pharmaceutical Companies of Johnson & Johnson, working tirelessly to make that future a reality for patients everywhere by fighting sickness with science, improving access with ingenuity, and healing hopelessness with heart. We focus on areas of medicine where we can make the biggest difference: Cardiovascular & Metabolism, Immunology, Infectious Diseases & Vaccines, Neuroscience, Oncology, and Pulmonary Hypertension.

We have 40,000 people around the world who show up every day to achieve the unimaginable. This work requires heart, science, and ingenuity. We never stop imagining a future where the most challenging diseases are a thing of the past.

**Principal responsibilities**
- The Sr. Manager Quality Insights:

- is responsible for the Janssen Supply Chain Quality and Business Performance Management (Quality & Compliance, Cost of Quality, Cycle Time) procedures, processes and execution at above-site level for Quality Assurance and Quality Control
- owns and leads the Janssen Supply Chain Quality (System) Management Review, periodic Quality metric and performance reporting, they own preparation, analysis, presentation and governance thereof
- will identify trends and patterns in the data, analyze causality and formulate insights and actionable improvement proposals and (supports to) drive proactive quality and cost awareness in collaboration with the Site and Platform Quality teams, global groups and leadership teams
- Is responsible for:

- Data extraction of performance indicating data from systems
- Data visualizing and analyzing the data
- Preparing data reports (QSMR, Cost of Quality, Tier 4/5)
- The incumbent acts as single-point-of-contact between the Pharma Quality Systems Councils (e.g. CAPA, COC, Training), Next Gen Quality Systems, the JSCQ LT members and the Site Quality System Leads:

- Provide oversight to and management of Quality standards and metrics
- Provide support for definition, standardization and harmonization of Quality processes
- Drive compliance, capability, reliability and improvement for Quality processes
- Act as SPOC towards the Janssen Quality Systems Steering Committee and associated Councils for JSCQ Quality System through leveraging Site Quality System experts and giving them a clear voice in system selection, URS definition and system performance
- The Sr. Manager Quality Insights is the CapGemini account owner, the Quality external partner for outsourced document management and reporting preparation (APR/PQR and CPV). They manage and support the account actively to ensure high-quality and cost-effective output, and a continuous drive to automation and improvement.
- The incumbent leads defined quality document, quality system and compliance-related projects for JSCQ, or represents JSCQ in these project teams.
- The Sr. Manager Quality Insights is owning the Cost of Quality (CoQ) model and program and the value creation from the CoQ data in investment and quality decisions in connection with the overall Quality and Business Performance Management
- The Sr. Manager Quality Insights reports to Sr Director Quality Insights and Innovation and leads a team of 3 people for the JSCQ Quality Insights team

**Qualifications**
Requirements**
- A minimum of a MSc. Degree in Life Science, Engineering, Mathematics or other technical or scientific field is required (Chemistry, Microbiology, Biochemistry, Engineering, Pharmacy or equivalent); an advanced degree is preferred;
- 5+ years of experience within Pharmaceutical Quality Assurance and/or Quality Systems is required
- Solid understanding of quality processes (batch release, investigations, complaints, audit and inspection management, training) and related systems
- Broad and sound experience with Pharmaceutical Quality Systems (e.g. Trackwise) and reporting/visualization software (e.g. Tableau)
- Solid understanding of data systems, data visualization and data analytics (statistics, modeling techniques)
- Outstanding problem-solving
- Advanced stakeholder management and influencing skills, ability to efficiently communicate throughout the different levels of the organization and to drive global improvements
- Sound experience in translating and presenting technical data and metrics-related insights and strategies across all levels of the organization is essential for this role. Handling multiple priorities, maintaining confidentiality, and operating with poise and professionalism in a complex, high-profile, matrixed and constantly evolving environment
- People Leadership skills
- Profound experience with Microsoft environment (Excel, Word, PowerPoint)
- Fluent in English

For more than 130 years, diversity, equity & inclusion (DEI) have been part of our cultural fabric at Johnson & Johnson and woven into how we do business every day. Our commitment to respect the dignity and diversity of all is embedded in our Credo.

We know that the suc