Manager, Strategic Communications and Internal

**Vacancy No.**

S07980

**Contract Type**

International

**Application Deadline**

19-Nov-2024

**Job Posted on**

12-Nov-2024

**Country**

SWITZERLAND

**Duty Station**

Geneva, Switzerland

**Duty Station Status**

Family Duty Station

**Duration**

24 months

**Accompanied Status**

Accompanied

**Grade**

F2

**Organizational Context**:
The International Federation of Red Cross and Red Crescent Societies (IFRC) is the world’s largest humanitarian organization, with a network of 191-member National Societies (NSs). The overall aim of IFRC is “to inspire, encourage, facilitate, and
promote at all times all forms of humanitarian activities by NSs with a view to preventing and alleviating human suffering and thereby contributing to the maintenance and promotion of human dignity and peace in the world.” IFRC works to meet the needs and improve the lives of vulnerable people before, during and after disasters, health emergencies and other crises.

IFRC is part of the International Red Cross and Red Crescent Movement (Movement), together with its member National Societies and the International Committee of the Red Cross (ICRC). The work of IFRC is guided by the following fundamental principles: humanity, impartiality, neutrality, independence, voluntary service, unity, and universality.

IFRC is led by its Secretary General, and has its Headquarters in Geneva, Switzerland. The Headquarters are organized into three main Divisions: (i) National Society Development and Operations Coordination; (ii) Global Relations, Humanitarian Diplomacy and Digitalization; and (iii) Management Policy, Strategy and Corporate Services.

IFRC has five regional offices in Africa, Asia Pacific, Middle East and North Africa, Europe, and the Americas. IFRC also has country cluster delegations and country delegations throughout the world. Together, the Geneva Headquarters and the field structure (regional, cluster and country) comprise the IFRC Secretariat.

IFRC has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the Red Cross and Red Crescent Movement, including sexual exploitation and abuse, sexual harassment and other forms of harassment, abuse of authority, discrimination, and lack of integrity (including but not limited to financial misconduct). IFRC also adheres to strict child safeguarding principles.

The IFRC Communications Department is part of the Global Relations, Humanitarian Diplomacy and Digitalization Division, which is composed of four teams: (i) Strategic Communications and Internal Engagement Unit; (ii) Digital Communications and Content Unit; (iii) Marketing and Advocacy Unit; and (iv) Media Relations and Crisis Communications Team. The Manager of the Strategic Communications and Internal Engagement Unit reports directly to the Director of the Communications Department and collaborates with Managers and Leads across the global communications team, including in Geneva, at regional and representative offices of the IFRC.

**Job Purpose**:
Under the guidance and direct supervision of the Director of the IFRC Communications Department, the Manager of the Strategic Communications and Internal Engagement Unit will lead a team of dedicated professionals focused on developing and managing the organization's strategic communications planning, its approach to dealing with mis
- and disinformation, internal engagement, and monitoring and evaluation of communications efforts. This role is also instrumental in coordinating capacity building in communications across IFRC and National Societies, and coordination with ICRC and other partners in the humanitarian field.

**Job Duties and Responsibilities**:
**Strategic Planning and Coordination**:

- Lead the development and implementation of IFRC-wide communications strategies, communications planning calendars, SOPs, and guidelines in coordination with other unit managers.
- Coordinate with internal and external stakeholders to adjust communication plans during crisis situations and prioritize critical communication opportunities.
- Build relationships with key stakeholders across the movement and provide guidance and strategic internal communications advice at all levels globally, ensuring messaging is aligned with the organisation’s values and culture.

**Capacity Building and Surge Recruitment**:

- Lead on development and coordination of communications capacity building initiatives across IFRC and National Societies.
- Lead the revision of emergency communications surge activities and maintain emergency communications surge roster.
- Oversee surge recruitment processes and deployment within the communications department, ensuring the acquisition of skilled and diverse talent.

**Monitoring and Evaluation**:

- Lead the enhanced communications monitoring and evaluation function, including media monitoring and social media listening, to inform evidence-based decision-making.
- Oversee analysis of communication metrics, media cov