Medical Information Manager, Emea

**People First** - At Takeda we are dedicated to improving the health and well-being of all people and bringing them the hope of a brighter future. It is our passion that transforms every job into meaningful action. **Our people are the heart of Takeda.** **_ OBJECTIVES/PURPOSE_** - Management of medical information content in alignment with the product life-cycle and regulatory milestones and leveraging the global medical information content strategy cross-regionally - Support and training of business units and vendors on GMI processes and EMEA best practices **_ ACCOUNTABILITIES _** - Ensure appropriate, quality and timely responses to requests for medical information in EMEA for therapeutic areas of responsibility - Develop or adapt available medical information content to be used globally - Support novel channels for dissemination of medical information - Support new digital technologies and systems in accordance with GMI digital strategy - Manage medical information providers - Develop and implement medical information support materials in coordination with Global Medical Teams and Medical Communications, as well as Local Medical Information teams, where appropriate - Ensure reporting of potential adverse events and product quality complains to appropriate teams **_ DIMENSIONS AND ASPECTS_** **Technical/Functional (Line) Expertise**: **_Ensure appropriate, quality and timely responses to Medical Information requests_**: - Internally or in collaboration with Medical Communications and Global Medical Teams, develop and ensure communication of timely, accurate responses to unique and escalated inquires - Coordinate with Local Medical Information and Global Medical Teams to define and develop medical information materials (e.g. Standard Response Letters, Frequently Asked Questions) - Monitor performance against medical information key performance indicators - Support Medical Information monitoring and reporting **_ Manage medical information providers _**: - Collaborate with the Medical Information Operations Lead to monitor the KPIs and define continuous education strategy - Support contracting and compliant delivery of vendor services, including call center setup and implementation, ongoing training and reporting **_ Implement novel channels for dissemination of medical information _**: - Support implementation of novel MedInfo channels and leveraging new technologies and systems **Leadership**: - Focus on accountability and ownership - constantly challenging oneself to take responsibility for continuous performance improvement and operational excellence **Decision-making and Autonomy**: - Ability to seek diverse input from multiple constituents and stakeholders to drive innovative solutions - Ability to incorporate feedback and ensure decisions are made swiftly to yield flawless execution **Interaction**: - Position is accountable to Medical Information Group Lead, EMEA - Internal: Local Medical Information Teams, Global Medical Teams, International Medical Affairs, Publications and Medical Communications, Medical Systems, Regulatory, Compliance, Legal, Pharmacovigilance/Safety, Technical Operations - External: Strategic vendor partners **Innovation**: - Ability to create innovative solutions to complex problems **Complexity**: - Management of approved budget - Management of medical information vendor(s) - Definition and development of global and local Medical Information materials in alignment with Local Medical Information and Global Medical Teams and regional requirements - Good written and verbal communication abilities, including scientific writing - Strong attention to detail - Strong scientific acumen - Good business acumen including budget and resource planning and management - Unquestionable ethics **_ EDUCATION, BEHAVIOURAL COMPETENCIES AND SKILLS_** - A medical or scientific degree is required - >5 years of related work experience - >4 years of experience in the biopharmaceutical industry, preferably within a matrix structure is required - >2 years of experience within medical affairs, clinical research or PV/safety roles (e.g. Medical Information, Medical Communications, Pharmacovigilance/Safety) - Experience managing vendors and complex projects is required - Good knowledge of medical information best practices, legal and regulatory requirements, Codes of Practice, Standard Operating Practices and guidelines **_ ADDITIONAL INFORMATION _** - Availability to travel approximately 10% of time - Availability to participate in early or late meetings/teleconferences **Empowering our people to shine** **Diversity, Equity and Inclusion** Takeda is committed to foster diversity, equity and inclusion. Hiring decisions are based entirely on qualifications and are made regardless of gender, ethnic origin, religion, sexual orientation, age or disability. **Locations**: Zurich, Switzerland **Worker Type**: Employee **Worker Sub-Type**: Regular **Time Type**: Full time