Operations Coordinator

For more than 180 years, Tiffany & Co. has created a legacy of enduring beauty, romance, the iconic Blue Box, and timeless elegance. Tiffany & Co. is entering a very exciting period of expansion and growth, and in autumn 2021 we will be opening a beautiful new luxury Tiffany & Co. boutique in Stockholm. It promises to be testimony to grace and sophistication and marks a critical milestone in our fine heritage. The new store opening will create a number of new and exciting opportunities within the Tiffany & Co. Stockholm boutique. We are therefore looking for talented and passionate individuals to join us in making dreams come true. This is your opportunity to become a part of the Tiffany & Co. legacy.

We are searching for a flexible, motivated, dynamic, energetic, and inspiring team member to support our Store in Geneva as Operations Coordinator (M/F/d).

**YOUR RESPONSIBILITIES**:

- **Store merchandise**
- Receive merchandise and prepare transfers to other locations.
- Ensure all transfers and customer orders are wrapped, shipped and received in accordance with TCO standards.
- Ensure store inventory accuracy, condition and availability to optimize customer service.
- Ensure all merchandise invoices are processed.
- Purchase and follow-up on client orders.
- Ordering all supplies.
- Processing with local carrier.
- Assist the Store Manager to lead and coordinate cycle count and physical inventory prep work.
- Oversee the yearly physical inventory and ensure the correct procedures are adhered to.
- **Administration**
- Function as the liaison with Facilities and IT, follow up on audit issues and manage record retention.
- Administer the transfers between locations.
- Daily tracking of necessary invoice approvals.
- Work with the customs agencies to allow for smooth customs processes and make sure that the agencies follows the agreed procedures and standards.
- **Corporate Standards and Directives**
- Assist in project work, maintain accurate logs, or work in other area as needed
- **System management **Assist in the maintenance and implementation of operational support systems e.g. Inventory systems, JDE, MIPS, supplies ordering

**YOUR QUALIFICATIONS**:

- 2-3 years of prior retail experience in retail operations with comprehensive knowledge of merchandising, customer service, administration, and shipping.
- Analytical skills preferred.
- Microsoft Word and Excel.
- Ability to work to retail store hours as necessary, including nights, weekends and holidays.
- Organized and detail oriented.
- Ability to work well with customers, peers and management.
- Ability to understand and adhere to Tiffany & Co. standards.
- Ability to manage project works and to meet deadlines.
- Flexibility to perform different tasks based on day to day business needs.
- Knowledge of local import/export regulation
- Retail industry experience (luxury jewelry preferred)
- Must have authorization to work in the country where the position is based
- Business proficiency in French and English. Additional languages advantageous