Cloud Solution Architect

**Cloud Solution Architect - Cloud & AI Platforms Infrastructure**:
Multiple Locations, Switzerland

Date posted

**Aug 11, 2025**
- Job number

**1849173**
- Work site

**Up to 50% work from home**
- Travel

**25-50**%**
- Role type

**Individual Contributor**
- Profession

**Customer Success**
- Discipline

**Cloud Solution Architecture**
- Employment type

**Full-Time**

**Overview**:
With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world.

As a Cloud Solution Architect, you’ll work with enterprise customers to design and implement secure, scalable infrastructure solutions using the latest in cloud and AI technologies. You’ll help modernize their environments, drive innovation, and deliver tangible business value. This role will accelerate your career growth, deepen your technical expertise, and strengthen your customer engagement skills.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

**Qualifications**:
**Required/minimum qualifications**
- Bachelor's Degree in Computer Science, Information Technology, Engineering, or related field AND first years of experience in technical architect, technical consulting, design and implementation, and/or technical sales OR Relevant certifications from Microsoft or competitive platforms.
- First years of experience in technical architect, technical consulting, design and implementation, and/or technical sales

**Additional or preferred qualifications**
- Bachelor's Degree in Computer Science, Information Technology, Engineering, or related field AND 5+ years experience in technical architect, consulting, design and implementation, and/or sales OR equivalent experience.
- First years of experience with cloud-based solution designs, migrations and management of technology.
- Technical Certification in Cloud (e.g., Azure, Amazon Web Services, Google, security certifications)

**Responsibilities**:

- You will develop relationships with key customer IT decision makers, who drive long-term cloud adoption within their company to enable them to be cloud advocates as well as be the Voice of the Customer and share insights and best practices and connect with Engineering teams to remove blockers.
- You will provide feedback & insights from customers/partners back to the relevant MS teams including Product Groups, to enable continuous improvement.
- You will deliver excellence as you own your committed pipeline and ensure delivery in alignment with customer expectations
- You will develop opportunities to drive Customer Success business results by working with technical decision makers to ensure they understand Microsoft's Azure Infrastructure services required to operate AI solutions at scale, inclusive of value proposition and how they get value from their investment in the Microsoft technology.
- You will run Architectural Design Sessions to build plan for implementing solution -governing design in line with customer business goals and their technical environment as you use CAF Landing Zones to rapidly enable migrations, help build customer resiliency in priority areas including Networking, Zonal/multi-region and Security and prepare our customers for AI Innovation.
- You will demonstrate a Self-Learner mindset through continuous alignment of individual skilling to team/area demands and Customer Success goals as you accelerate customer outcomes and engage in relevant communities to share expertise, contribute to IP creation, prioritize IP re-sure and learn from others to help accelerate your customers transformation journey.
- Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.
- 

Industry leading healthcare
- 

Educational resources
- 

Discounts on products and services
- 

Savings and investments
- 

Maternity and paternity leave
- 

Generous time away
- 

Giving programs
- 

Opportunities to network and connect