Cloud Solution Architect App Innovation

**Cloud Solution Architect App Innovation & AI Agents**:
Multiple Locations, Switzerland

Date posted

**Sep 02, 2025**
- Job number

**1869217**
- Work site

**Up to 50% work from home**
- Travel

**25-50**%**
- Role type

**Individual Contributor**
- Profession

**Customer Success**
- Discipline

**Cloud Solution Architecture**
- Employment type

**Full-Time**

**Overview**:

- With over 17,000 employees worldwide, the mission of the Customer Experience & Success (CE&S) organization is to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. Come join CE&S and help us build a future where customers achieve their business outcomes faster with technology that does more.
- This opportunity will allow you to:

- Accelerate your career by working on high-impact AI and app innovation projects.
- Deepen your expertise in AI agents, cloud-native development, and enterprise architecture.
- Influence market leaders and drive AI adoption across industries.
- This role offers flexible work arrangements, including the ability to work remotely up to 50%.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

**Qualifications**:
**Required Qualifications**:

- ** Bachelor's Degree** in Computer Science, Engineering, Business, or related field AND a few years of experience in cloud/infrastructure technologies, software development, or IT consulting
OR equivalent experience.

**Preferred Qualifications**:

- Several years of experience in customer-facing technical roles, including architecture, consulting, or solution delivery.
- Proven experience with **AI/ML technologies**, especially in deploying **AI agents**, **LLMs or**Technical Certification in Cloud (e.g., Azure, Amazon Web Services, Google, security certifications) would be a plus.
- Strong development background in **.NET, Python, Java, or JavaScript/Node.js**, with experience in cloud-native and microservices architectures.
- Deep understanding of **enterprise IT environments**, including security, compliance, and governance in regulated industries.
- Excellent communication and stakeholder management skills, with the ability to influence at all levels of an organization.
- Certifications in **Azure**, **AI**, or **DevOps** are a plus.
- Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees, we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

**Responsibilities**:

- ** Influence Senior Stakeholders**: Engage with C-level executives, enterprise architects, and business leaders to align technical solutions with strategic business outcomes.
- ** Remove Technical Barriers**: Lead architectural reviews, proof-of-concepts, and MVPs to resolve blockers and accelerate solution deployment.
- ** Drive Consumption Growth**: Identify opportunities to increase Azure and GitHub usage through technical enablement, skilling, and solution optimization.
- ** Evangelize AI & App Innovation**: Represent Microsoft in technical communities, conferences, and customer workshops, sharing insights and best practices.
- ** Collaborate Across Teams**: Work closely with engineering, product, and partner teams to bring the latest innovations to customers and contribute to reusable IP.
- Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.
- 

Industry leading healthcare
- 

Educational resources
- 

Discounts on products and services
- 

Savings and investments
- 

Maternity and paternity leave
- 

Generous time away
- 

Giving programs
- 

Opportunities to network and connect